Senior Implementation Manager

hace 5 días


Ciudad de México, Ciudad de México Coupa Software, Inc. A tiempo completo

Coupa Software, Inc. is a leading provider of cloud-based spend management solutions. Our platform connects and optimizes sourcing, purchasing, supply chains, and financial management for over 3,000 global organizations.

Key Responsibilities:
  • Collaborate with customers to develop and execute implementation plans that drive successful go-lives.
  • Lead cross-functional teams to mobilize, deploy, and configure Coupa's platform to meet customer needs.
  • Develop and maintain strong relationships with customers, colleagues, and Coupa services partners.
  • Provide technical and functional expertise to customers during the implementation process.
  • Configure and deliver software demonstrations to showcase Coupa's platform capabilities.
  • Develop and improve implementation templates, training, and presentations to enhance customer experience.
  • Follow Coupa's implementation methodology and tailor approaches to meet each customer's unique business needs.
  • Share relevant experiences and best practices with customers and colleagues.
  • Provide assistance to colleagues as needed and work effectively in individual and team settings.
Requirements:
  • 7+ years of experience in systems applications consulting, either internally or externally with a consulting firm or software provider.
  • Strong client management skills and ability to work with customers to execute implementation plans.
  • Experience with Procure to Pay process is highly desirable.
  • Experience with Software as a Service and financial accounting, customer management, and sales force automation software is a plus.
  • Previous senior consulting experience with applications such as Ariba, Concur, NetSuite, Basware, OB10, Workday, Great Plains, ACT, Oracle, and SAP is a solid predictor of success.
  • Strong written and verbal communication skills and ability to work in a fast-paced environment.
  • Bachelor's Degree required and significant career growth as part of prior experience.

Coupa Software, Inc. is committed to ensuring customer success, focusing on results, and striving for excellence. We celebrate diversity and recognize its value to our customers and employees. We are an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity, and inclusion at Coupa.



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