Senior Technical Support Specialist

hace 4 semanas


Guadalajara, Jalisco, México Ntt Data A tiempo completo

Job Summary

We are seeking a Senior Technical Support Specialist to provide advanced support for resolution of L2 issues with detailed analysis. The ideal candidate will have good knowledge of Unix, SQL, and scripting languages, as well as experience working on cutting-edge platforms.

Key Responsibilities

  • Actively provide support for resolution of L2 issues with detailed analysis
  • Help in code fixes and rigorous testing where required
  • Work on supporting Product servers and clients on cutting-edge platforms
  • Contribute to our continuous improvement and continuous delivery
  • Work effectively in collaboration with other team members
  • Provide technical feedback and support to Development teams
  • Perform detailed RCA of issues in production, and implement corrective actions

Requirements

  • Unix, SQL, and knowledge of other scripting languages
  • Knowledge of programming language - preferably Java

About NTT DATA Services

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.



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