Senior Technical Support Specialist

hace 3 semanas


Guadalajara, Jalisco, México Hashmap A tiempo completo

**About the Role**

We are seeking a highly skilled Senior Technical Support Specialist to join our team at Hashmap. The ideal candidate will possess strong analytical, communication, and problem-solving skills, with a proven ability to work independently and as part of a team.

**Key Responsibilities**

  • Provide exceptional technical support and troubleshooting services to internal and external stakeholders.
  • Develop and maintain strong relationships with senior leadership, colleagues, and clients.
  • Assist in the development and implementation of process improvements to increase efficiency and effectiveness.
  • Stay up-to-date with the latest technologies and trends in the field.

**Requirements**

  • Bachelor's degree in Computer Science or a related field.
  • Minimum 2 years of experience in a technical support role.
  • Strong understanding of technology risk domains, including information security, business continuity, and technology resilience.

**About Hashmap**

Hashmap is an equal opportunity employer and values diversity and inclusion. We are committed to creating a workplace that is free from discrimination and harassment.

**Note**

Please do not contact us regarding this job posting. We will contact qualified candidates directly.



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