Digital Campaign Operations Specialist

hace 19 horas


Xico, México H Code Mexico A tiempo completo

We are seeking a highly skilled Digital Campaign Operations Specialist to join our Client Services team in H Code Mexico. This role will be responsible for supporting the Sales team in meeting campaign objectives and providing exceptional customer service to clients.

Key Responsibilities:

  • Manage operational processes for assigned accounts, ensuring seamless campaign implementation, strategizing, reconciliation, performance optimization, and evaluation.
  • Communicate directly with clients to determine goals, create parameters, and set expectations, resolving any issues that may arise.
  • Participate in internal brainstorming sessions to drive innovative solutions.
  • Provide regular account updates, performance notes, and consistent reporting to clients and internal sales staff.
  • Collaborate with Trafficking & Optimization teams to ensure successful campaign setup and optimal performance, meeting campaign objectives and KPIs.
  • Work closely with internal departments to develop and implement campaigns that drive results.
  • Monitor and report campaign performance to guarantee delivery and billing accuracy.
  • Present campaign results through compelling Excel and PowerPoint presentations.

Requirements:

  • At least 1 year of experience as a digital account manager at a digital publisher or network required.
  • Bachelor's Degree is mandatory.
  • Excellent written and oral communication skills are essential.
  • Bilingual English/Spanish fluency is desired.

Estimated Salary: $55,000 - $65,000 per year, depending on location and experience. This figure reflects the industry standards for a Digital Campaign Operations Specialist in Mexico City.



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