Digital Campaign Operations Specialist
hace 19 horas
We are seeking a highly skilled Digital Campaign Operations Specialist to join our Client Services team in H Code Mexico. This role will be responsible for supporting the Sales team in meeting campaign objectives and providing exceptional customer service to clients.
Key Responsibilities:
- Manage operational processes for assigned accounts, ensuring seamless campaign implementation, strategizing, reconciliation, performance optimization, and evaluation.
- Communicate directly with clients to determine goals, create parameters, and set expectations, resolving any issues that may arise.
- Participate in internal brainstorming sessions to drive innovative solutions.
- Provide regular account updates, performance notes, and consistent reporting to clients and internal sales staff.
- Collaborate with Trafficking & Optimization teams to ensure successful campaign setup and optimal performance, meeting campaign objectives and KPIs.
- Work closely with internal departments to develop and implement campaigns that drive results.
- Monitor and report campaign performance to guarantee delivery and billing accuracy.
- Present campaign results through compelling Excel and PowerPoint presentations.
Requirements:
- At least 1 year of experience as a digital account manager at a digital publisher or network required.
- Bachelor's Degree is mandatory.
- Excellent written and oral communication skills are essential.
- Bilingual English/Spanish fluency is desired.
Estimated Salary: $55,000 - $65,000 per year, depending on location and experience. This figure reflects the industry standards for a Digital Campaign Operations Specialist in Mexico City.
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