Campaign Marketing Operations Expertise Manager

hace 1 mes


Xico, México Zendesk A tiempo completo
Company Overview

Zendesk is a leader in customer service and support, empowering businesses to deliver exceptional experiences through our software. We're passionate about creating a fulfilling and inclusive experience for our employees.

Job Title: Campaign Marketing Operations Expertise Manager

We're looking for a skilled professional to join our team as a Campaign Marketing Operations Expertise Manager. As a member of our marketing operations team, you will play a pivotal role in driving efficiency and effectiveness across our marketing processes.

About the Role

This is an exciting opportunity to bring your expertise in marketing operations and technology to drive business growth. Your key responsibilities will include:

  • Process Optimisation and Efficiency: Identify and implement improvements to marketing processes and technologies to enhance efficiency and effectiveness.
  • Analytics and Insights: Provide actionable insights into campaign performance to help drive better future outcomes.
  • Lead and Campaign Management: Ensure the implementation of standard processes in campaign setup, execution, and lead management.

You will be working closely with our go-to-market teams to align on objectives and drive business forward.

What You'll Bring

To succeed in this role, you will need:

  • 3+ years of experience in marketing and/or campaign operations, preferably in the SaaS or technology industry.
  • 2+ years experience and advanced proficiency with Marketo.
  • Expertise with CRM systems (e.g., Salesforce), including report and dashboard creation.
  • Strong analytical skills with an understanding of key data points within the marketing funnel.
  • Exceptional problem-solving skills, with an ability to manage projects across multiple regions and align various partners.
Salary Range

We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience and qualifications.

Benefits

At Zendesk, we value our employees and offer a comprehensive benefits package, including flexible hours, remote work options, dynamic parental leave plans, and more.



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