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At WK Kellogg Co, we are dedicated to fostering joy and connection to inspire exceptional days. Our commitment to doing good has been a cornerstone of our business since our inception over 117 years ago. We are passionate about contributing to nutritious food production, enhancing social connectivity, and respecting our natural resources. These efforts drive positive change for individuals and the planet, both now and in the future. We have ambitious plans for achieving our goals, and we invite you to be part of this journey.
Are you prepared to elevate your finance career? We are seeking an Accounts Receivable Specialist in Querétaro, focusing on Deductions and Collections. In this position, you will oversee the complete Invoice to Cash process to optimize cash flow, ensuring prompt payments and addressing deductions. Your role will involve collaboration with both internal and external partners, meeting Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), while fostering a customer-centric environment. You will be responsible for identifying the root causes of payment discrepancies, driving ongoing improvements, and ensuring compliance within a robust control framework to achieve operational excellence.
KEY RESPONSIBILITIES
Customer & Collections Management:
- Act as the primary liaison for designated customers, ensuring a comprehensive understanding of their policies and WK Kellogg's sales terms.
- Proactively engage with customers to confirm receipt of invoices and track payment progress.
- Resolve aged receivables and incorrect deductions by coordinating with internal teams and external clients.
- Manage various deduction types, including pricing, shipment, and miscellaneous deductions.
- Address order holds and releases while contributing to sales strategy discussions.
Compliance & Continuous Improvement:
- Ensure compliance with WK Kellogg's Invoice to Cash policies and standards (GAAP, SOX, audit).
- Conduct trend analysis to enhance processes and systems.
- Consistently achieve performance metrics and Service Level Agreements (SLAs).
Innovation & Skill Development:
- Continuously enhance skills through training and share best practices with colleagues.
- Participate in process improvement initiatives and support efficiency and quality projects.
- Assist in system testing and pilot programs prior to implementing significant changes.
QUALIFICATIONS
- Bachelor's degree and a minimum of 1 year of relevant experience (collections, deductions, or customer service).
- Proficient in ERP systems and MS Office applications.
- Strong verbal and written communication skills in English.
ABOUT WK KELLOGG CO
At WK Kellogg Co, we strive to deliver our best to everyone, every day through our trusted foods and brands. Our journey began in 1894, when our founder W.K. Kellogg transformed the future of food with the introduction of Corn Flakes, revolutionizing breakfast. Since then, we have embraced the same spirit of innovation and entrepreneurship in all our endeavors, channeling our founder's passion and commitment to producing high-quality and delicious products while nurturing communities. Our iconic brand portfolio includes Frosted Flakes, Rice Krispies, Froot Loops, Kashi, Special K, Raisin Bran, Frosted Mini Wheats, and Bear Naked. With a presence in most households across North America, our brands play a vital role in enhancing the lives of millions of consumers daily, promoting a strong sense of physical, emotional, and societal wellbeing. Our beloved brand characters, including Tony the Tiger and Toucan Sam, symbolize our deep connections with the consumers and communities we serve.
WK Kellogg Co is proud to offer competitive benefits that vary based on region and role type. Be sure to inquire for more information.
THE FINER PRINT
The ability to work a full shift, arrive on time, work overtime as needed, and adhere to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.
WK Kellogg Co is an Equal Opportunity Employer committed to providing an inclusive work environment, ensuring a seat for everyone at the table, and embracing the diverse talent of its workforce. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Let's create exceptional days together,
WK Kellogg Co Recruitment