Technical Sales Specialist

hace 4 semanas


Monterrey, Nuevo León, México Trouw Nutrition A tiempo completo

**Key Responsibilities**

Routine technical support of customers, including direct farm contact and the commercial animal farming industry. Acts as a technical resource to sales professionals and customers, providing expert guidance on housing, transport, equipment, nutrition, and related matters. Documents customer requirements and offers technical guidance related to sales strategy and proposals.

**Value Selling**

Develops value for the customer by uncovering implied needs and developing those needs. Demonstrates the company's capability by explaining how the company's products and services match a customer's explicit needs (Benefit Statements). Supports the feasibility of standard, customized, partnerships alternatives of new approaches for offered products and services, viewing its optimization and improvement.

**Knowledge Sharing and Process Optimization**

Develops, monitors, and updates written standard operating procedures and process control strategies. Supports other organization functions, such as engineering, manufacturing, or quality control, to identify user and/or design problems.

**Tools and Management Information**

Coordinates, executes, maintains, and/or improves various administrative sales processes and systems, in line with the applicable way of working to ensure an efficient and effective sales administration compliant with policies and regulations. Provides insights to management on request, or own initiative, regarding quantitative and qualitative developments within his/her area of sales/expertise, based on reporting guidelines, and ensures all information is appropriately stored and updated, so that management and/or relevant stakeholders are able to make timely decisions and determine or adjust sales decisions and strategy.

**Internal Networking and Projects**

Responsible to maintain and build own product and technical knowledge in relevant product categories by taking local & global technical trainings and by collaborating with the sales team, product development, and Global Innovation. Based on input from Marketing and Pricing measures, prepares and quotes customers, in order to advise customers appropriately and to conclude the sale of product. May participate in various sales and customer service related projects in his/her area and contributes to project results.



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