Technical Operations Specialist
hace 2 meses
About the Role:
We are seeking a highly skilled Technical Operations Specialist to join our team at Wuhan Hglaser Engineering Co.,Ltd. As a key member of our technical operations team, you will play a critical role in ensuring the smooth operation of our after-sales services for equipment sold in the US market.
Responsibilities:
- Manage routine after-sales services for equipment, providing timely and effective support to our customers.
- Conduct technical training for channel partners, overseas after-sales teams, and end-customers, enhancing their knowledge and skills in our products.
- Oversee the management of spare parts and demo units within the defined region, ensuring optimal inventory levels and minimizing stockouts.
- Compile and summarize equipment failure reports from regional customers, identifying trends and areas for improvement.
Requirements:
- Bachelor's degree or above in a relevant field such as engineering.
- Strong technical background, with expertise in mechanical, electrical, and automation fields.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Good command of English language skills, including listening, speaking, reading, and writing.
- Ability to learn and adapt quickly to new information and technologies.
Compensation and Benefits:
This is a full-time position offering a competitive salary range of $14,000.00 per month, commensurate with experience. Additional benefits include opportunities for professional growth and development, a collaborative and dynamic work environment, and a comprehensive compensation package.
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