Strategic Engagement Lead
hace 1 semana
Coupa Software, Inc. is a leading provider of AI-driven spend management solutions. We connect and optimize sourcing, purchasing, supply chains, and financial management for over 3,000 global organizations.
Job OverviewWe are seeking an experienced Strategic Engagement Lead to join our team. As a key member of our implementation team, you will be responsible for driving successful customer implementations from mobilization to deployment.
About the Role- You will work closely with customers to understand their business needs and develop customized implementation plans.
- Lead all aspects of implementation, including process discussions, technical expertise, and configuration of the Coupa platform.
- Collaborate with Coupa services partners and customers to ensure seamless execution of the implementation plan.
- Provide strong technical understanding of the Coupa platform and its capabilities.
- Develop and improve implementation templates, training, and presentations to support customer success.
- 7+ years of experience in systems applications consulting, preferably with a focus on Procure to Pay process.
- Strong client management skills and ability to work effectively with customers to execute an implementation plan.
- Experience configuring and delivering software demonstrations is required.
- Strong written and verbal communication skills.
- Bachelor Degree required.
- A proven track record of driving successful customer implementations.
- Extensive knowledge of spend management processes and technologies.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving skills and attention to detail.
Coupa Software, Inc. is committed to ensuring customer success and fostering a collaborative environment infused with professionalism, integrity, passion, and accountability. We celebrate diversity and recognize its value to our customers and employees. Our company values are centered around customer success, results-driven innovation, and excellence.
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