Strategic Employee Engagement Manager

hace 3 semanas

Ciudad de México, Ciudad de México S&P Global, Inc. A tiempo completo

At S&P Global, we're committed to fostering a culture of trust and open communication within our organization. As a Strategic Employee Engagement Manager, you'll play a vital role in developing and maintaining strong relationships between employees, management, and HR teams.

About the Role:

This senior-level position involves mediating employee disputes, conducting thorough investigations into reported concerns, implementing HR policies and procedures, and promoting a culture of transparency and accountability throughout the organization.

Key Responsibilities:
  • Conflict Resolution: Mediate and resolve employee disputes, providing guidance and support to both employees and management, ensuring that all parties are treated fairly and with respect.
  • Policy Implementation: Assist in the development and enforcement of HR policies and procedures, ensuring compliance with labor laws and company standards.
  • Employee Engagement: Promote a culture of open communication by facilitating employee feedback sessions and engagement initiatives, driving employee satisfaction and retention.
  • Training and Development: Conduct training sessions on conflict resolution, communication skills, and performance management for staff and management, empowering them with the tools and knowledge needed to excel in their roles.
  • Investigation Management: Conduct thorough investigations into employee complaints and grievances, documenting findings and recommending appropriate actions.
  • Collaboration: Work closely with HR team members to support talent management, performance reviews, and organizational development, ensuring seamless communication and coordination across departments.
  • Reporting: Prepare reports on employee relations trends and issues, providing insights and recommendations to leadership to inform strategic decision-making.
Requirements:
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 5+ years of experience in employee relations, HR, or a related field, with a proven track record of success in conflict resolution, policy implementation, and employee engagement.
  • Strong knowledge of labor laws and regulations, as well as excellent interpersonal and communication skills.
  • Proven problem-solving and conflict resolution abilities, with the ability to maintain confidentiality and handle sensitive information with discretion.
  • Proficiency in HRIS and Microsoft Office Suite, with a willingness to learn new technologies and systems.
What We Offer:

We take care of you, so you can take care of business. Our comprehensive benefits package includes:

  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Estimated Salary: $85,000 - $115,000 per annum, depending on experience and qualifications.

About Us:

S&P Global is a leading provider of essential intelligence for individuals, businesses, and governments worldwide. Our mission is to empower our customers to make informed decisions that drive progress and create value. Join our team and be part of a global community that values diversity, equity, and inclusion, and is dedicated to creating a more prosperous future for all.

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