Salesforce Digital Solutions Expert
hace 4 semanas
Sequoia Connect, a fast-growing automation-led service provider, is seeking a highly skilled Salesforce Digital CRM Consultant to join our team. Our company excels in delivering innovative IT, BPO, and consulting services across the globe.
We pride ourselves on fostering a culture of innovation and automation, empowering our clients to achieve operational excellence and customer delight. Our focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage.
Powered by the Bottom-Up Disruption initiative, we bring about innovation and improvement to everyday complexities. Our digitally empowered workforce represents various nationalities, comprising 19,833 employees who live by the philosophy of 'customer success, first and always'. We reported a 2020 global revenue of USD $845.04Mn.
Salesforce Digital Solutions ExpertAbout the Role:
- Provide support for the DealCloud application, with preference for prior experience in DealCloud or transferrable skills from Salesforce.
- Understand and manage configurations, workflows, permissions, and reporting to enhance user experience.
- Perform complex data management tasks including data merging and cleaning across integrated systems.
- Communicate effectively with clients and stakeholders.
- Independently analyze issues and provide solutions.
- Conduct user training and coaching.
- Maintain positive relationships with stakeholders while managing user requests within scope.
About You:
- Experience with the DealCloud application or relevant experience in Salesforce.
- Proficiency in data management and manipulation using tools like Excel.
- Background in user management and administration on cloud-based platforms.
- Familiarity with service management tools for handling user requests.
- Strong analytical and critical thinking skills.
- Excellent communication skills, especially in client-facing scenarios.
Salary Range: $80,000 - $110,000 per annum (dependent on location and experience).
This is a fully remote opportunity with a competitive salary range. If you meet these qualifications and are pursuing new challenges, please explore this opportunity further.
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