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Cloud Transformation Specialist

hace 2 meses


Xico, México Google Inc. A tiempo completo
About the Role

As a Technical Account Manager at Google Inc., you will play a crucial role in helping customers successfully adopt our cloud products. Your primary responsibility will be to lead the adoption of Google Cloud at organizations, guiding them through the strategic and technical facets of their Google Cloud transformation journey.

Key Responsibilities:

  • Accelerate customer adoption of Google Cloud by leading the implementation journey, providing technical guidance, and managing timelines, milestones, migration goals, and business transformation strategies.
  • Advocate for customer needs to overcome adoption blockers and drive new feature development, and lead across multiple work-streams and teams to maintain customer momentum.
  • Develop relationships with stakeholders to understand customer business, develop strategic roadmaps, and lead quarterly business reviews.
  • Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and support to guide issues/escalations to resolution.
  • Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

About Google Inc.

Google Inc. is a global company that accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

What We Offer

At Google Inc., we are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.