Service Desk Specialist
hace 24 horas
We are seeking a talented Service Desk Specialist to join our team at It-Seekers. As a bilingual and on-site professional, you will be responsible for providing technical support to our customers.
Key Responsibilities:- Diagnose and resolve hardware, software, and network problems via telephone for customer end-users.
- Provide technical assistance and support to customers via phone and other communication channels.
- Collaborate with internal teams to resolve complex technical issues.
- Develop and maintain a strong understanding of our products and services.
- High school diploma or equivalent required.
- 1 year of experience in help desk, customer service, and support roles.
- Proven problem-solving skills with experience in hardware, software, and networks.
- Excellent communication and interpersonal skills.
- Ability to work rotational shifts.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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Service Desk Specialist
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