Senior ServiceNow Administrator
hace 3 días
Chubb is seeking a highly skilled Senior ServiceNow Administrator to provide support to our technically oriented processes within the Chubb ServiceNow environment. The main function for this role will be administration and testing across the ServiceNow Platform.
The ideal candidate will have at least ten years of experience working in IT, five years of software platform administration experience, and the ability to collaborate with diverse stakeholders across our enterprise.
This position's location is in San Pedro Garza Garcia, Nuevo Leon, Mexico, and will be worked on a Hybrid Work From Home scheme (three days at the office).
Key Responsibilities:- Promote Chubb's Core Values and best practices
- Collaborate with various teams and business stakeholders to understand business requirements and propose technical solutions
- Participate in strategic project planning that improves operational efficiency across Global Technology Professional Services and Engineering departments
- Test end-to-end solutions to ensure the complete satisfaction of internal and external users including unit, functional, and regression testing
- Mentor and collaborate with offshore/onsite developers, perform code reviews, and promote best practices and direction to team members
- Support the development of technical solutions and provide ongoing assistance and consultation to resolve problems to ensure the solutions meet the end user's requirements
- Create and update existing technical/configuration documentation
- Bachelor's or master's degree preferably in Computer Science or Computer Information Systems OR equivalent experience and/or certifications
- 5+ Years as a ServiceNow Administrator or Developer
- Excellent communication skills (written, verbal, and presentation) for both a technical and non-technical audience
- Ability to configure flows and workflows
- Demonstrate ability to gather requirements, including problem definition, requirements elicitation, and impact analysis on complex projects spanning multiple stakeholder communities
- Ability to thrive in an agile environment with evolving requirements and possess a good understanding of Agile, Lean, and Scrum principles
- Ability to use tools such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools to assist with daily tasks
$80,000 - $110,000 per year, depending on experience.
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