Platform Administrator

hace 4 semanas


Monterrey, Nuevo León, México CHUBB A tiempo completo

Chubb is seeking a highly skilled Platform Administrator - ServiceNow Expert to provide support to a wide variety of technically oriented processes within the Chubb ServiceNow environment.

The ideal candidate will have a minimum of ten years' experience working in IT, five years of software platform administration experience, the ability to collaborate with diverse stakeholders across our enterprise, and familiarity with the ServiceNow platform.

This role will involve administration and testing across the ServiceNow Platform, promoting Chubb's Core Values and best practices, collaborating with various teams and business stakeholders to understand business requirements and propose technical solutions, and participating in strategic project planning that improves operational efficiency across Global Technology Professional Services and Engineering departments.

The successful candidate will be responsible for testing end-to-end solutions to ensure the complete satisfaction of internal and external users, including unit, functional, and regression testing, mentoring and collaborating with offshore/onsite developers, performing code reviews, and promoting best practices and direction to team members.

Additionally, the candidate will support the development of technical solutions, provide ongoing assistance and consultation to resolve problems, and create and update existing technical/configuration documentation.

Requirements for this role include a Bachelor's or master's degree in Computer Science or Computer Information Systems, or equivalent experience and/or certifications, five+ years as a ServiceNow Administrator or Developer, excellent communication skills, and the ability to thrive in an agile environment with evolving requirements.

The ideal candidate will have a strong understanding of Agile, Lean, and Scrum principles, the ability to use tools such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools, and be self-directed and self-motivated with the ability to work independently.

This is a great opportunity for a skilled ServiceNow professional to join our team and contribute to the success of Chubb's Global Technology Process Engineering Team.



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