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Business Continuity Manager
hace 2 meses
Job Summary
We are seeking a highly skilled Business Continuity Manager to join our team at Johnson Controls. As a key member of our Procurement/Supply Chain Center of Excellence, you will be responsible for providing direct oversight for supplier risk assessment, mitigation, and event response processes.
Key Responsibilities
- Manage and scale the supply chain event response program to meet the needs of the global organization.
- Participate in operational supply chain risk management work, including event triage and response orchestration, risk assessment, and mitigation planning.
- Track events through their lifecycle and ensure transparent communication of status to leaders.
- Proactively identify and resolve roadblocks/challenges affecting event/incident resolution and/or other program initiatives.
- Ensure adoption and consistent use of established processes.
- Collaborate on program KPI reporting.
- Maintain detailed process documentation.
- Drive automation and process improvements.
- Develop and deploy training as needed.
- Report updates on progress toward program goals and the progress of program participants against committed promises.
- Support with research and analytics.
- Participate in development of risk models, KRIs, and controls.
- Track project deliverables and progress, escalate issues to ensure successful delivery.
Requirements
- Bachelor's Degree (preferable with business or operations focus) required; MBA preferred.
- Previous systems/operations experience.
- Minimum of 5 years of working knowledge experience in the Global Strategic Sourcing and Procurement or related environment, experience in risk management techniques required.
- Experience with disaster/event management software and tools strongly desired.
- Excellent communication skills - written and oral in English.
- Ability to consistently meet deadlines.
- Certified Professional in Supply Management (CPSM) or a certification in Third Party Risk Management preferred.
