Account Manager

hace 2 meses

Saltillo, Coahuila de Zaragoza, México WestRock A tiempo completo
Account Manager Job Description

At WestRock, we are seeking a highly skilled Account Manager to join our team. As an Account Manager, you will serve as a liaison between our company and our customers, providing specialized support and value-based selling approaches to engage our resources and ensure customer critical business issues are met.

Key Responsibilities:

  • Serve as the primary point of contact between WestRock and our customers, supporting supplier plants in improving overall customer service.
  • Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting.
  • Ensure customer needs are met while aligning with our business objectives.
  • Assist with budget development and management cross-functionally with Sales and Financial Managers.
  • Develop an understanding of customers' market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines.
  • Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value.
  • Complete and develop Opportunity Plans that are in support of and align with Corporate Account's Key Account Profiles (KAP's).

Requirements:

  • Bachelor's degree preferred.
  • 2 to 3 years of experience in corrugated sales preferred.
  • 5+ years of related experience in sales, project management, and/or technical training.
  • Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry.
  • Proven experience with packaging systems.
  • Demonstrated sales competence and business acumen.
  • Ability to provide clarity to complex problems and develop long-term solutions.
  • Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels.
  • Possess effective leadership qualities and insightful business judgment.
  • Excellent computer skills including Word, Excel and PowerPoint.
  • Excellent written and verbal communication skills.

What We Offer:

  • A corporate culture based on integrity, respect, accountability, and excellence.
  • Comprehensive training with numerous learning and development opportunities.
  • An attractive salary reflecting skills, competencies, and potential.
  • Benefits package includes medical, dental, vision, life insurance, 401k with match and more.
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

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