Conveyance Solutions Specialist

hace 2 semanas


Xico, México Intralox A tiempo completo

We are seeking a skilled **Field Service Technician** to collaborate with our internal teams and customers in the Food, Industrial and Logistics and Material Handling business industries.

Intralox is a division of Laitram, L.L.C., with a portfolio of innovative conveyance solutions and services that drive customer growth worldwide. Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and delivering solutions to customers for over 50 years.

The successful candidate will be responsible for providing on-site support for newly delivered products, including machine and belt installation, production start-up, and operator and maintenance instructions. Additionally, they will be responsible for life cycle support, health checks, maintenance and repairs, troubleshooting, and documenting observations and actions in a service visit report.

Key Responsibilities:

  • On-site support for newly delivered products
  • Life Cycle Support of our products
  • Health Checks
  • Maintenance & repairs
  • Trouble shooting
  • Document your observations and actions in a service visit report

Requirements:

  • Technical degree, or higher in Mechanical, Industrial or similar
  • Strong mechanical aptitude and ability to conceptualize and articulate mechanical concepts
  • Previous experience of field service assistance or similar job (minimum of 2+ years)
  • Ability to travel approximately 50-75%
  • Proficient in MS Word and Excel
  • Presentation skills with experience in delivering key messages
  • A passion for learning and growth along with the willingness and ability to be self-managed and the acceptance of personal responsibility for results
  • Language: Technical English; Spanish as native


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