IT Specialist and Support Technician

hace 2 semanas


Monterrey, Nuevo León, México Gi Group Holding A tiempo completo

Job Summary

We are seeking a highly skilled IT Specialist and Support Technician to join our team in Monterrey, Mexico. As a key member of our IT department, you will be responsible for the configuration and maintenance of company equipment, guiding users on their use, and ensuring the stable operation of our network environment.

Key Responsibilities

  • Configure and maintain company equipment, including computers, printers, and monitoring systems.
  • Provide technical support to users, ensuring they are proficient in using company software and hardware.
  • Monitor and maintain servers, routers, switches, firewalls, and other network equipment to ensure security and stability.
  • Assist in the deployment and implementation of network, servers, and other projects.
  • Acquire and manage information equipment and consumables for the company.

Requirements

  • Strong knowledge of computer software and hardware, with the ability to quickly diagnose and resolve technical issues.
  • Proficient in installing and maintaining Windows, Mac, and other desktop operating systems.
  • At least 2 years of experience in desktop operation and maintenance, with familiarity with office software.
  • Conversational English skills.

What We Offer

  • 100% nominal contract.
  • Legal benefits.
  • 2% food vouchers.
  • 5% savings fund.
  • Life insurance.
  • Individual major medical expenses insurance.
  • 20 days of end-of-year bonus.
  • 12 days of vacation.
  • 25% bonus.

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