Service Delivery Specialist
hace 7 días
We are PepsiCo, a global food and beverage leader with iconic brands consumed by billions worldwide.
In Mexico, we are one of the country's most important consumer products companies, with a product portfolio that has been part of Mexican homes for over 116 years.
As a Service Delivery Specialist at PepsiCo, you will play a crucial role in ensuring day-to-day order processing for Frito-Lay North America, driving gold standard customer service, and maintaining site performance metrics through standard processes and best practices.
Your responsibilities will include:
- Ensuring day-to-day order processing, including order confirmation, cleansing, management, and creation of ICRs/Filters
- Managing customer communications, such as adds/cuts, missing order communication, and off-template orders
- Confirming order completion and backfilling other CSRs on vacations
To succeed in this role, you will need to have:
- 6-12 months of experience in supply chain
- Fluent English language skills
- Bachelor's degree preferred
- Strong verbal and written communication skills
- Ability to provide superior customer service and follow up skills
- Demonstrated capability of the FLNA SAP solution
PepsiCo offers a range of benefits to support your career growth and well-being, including:
- Opportunities to learn and develop every day through various programs
- Internal digital platforms for self-learning
- Development programs for leadership skills
- Specialized training according to the role
- Learning experiences with internal and external providers
- Recognition programs for seniority, behavior, leadership, and milestones
- Financial wellness programs to help you reach your goals
- A flexibility program to balance your personal and work life
- And more
PepsiCo is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a workforce and innovation for the organization.
Estimated salary: $55,000 - $70,000 per year, depending on location and experience.
-
Senior IT Service Delivery Specialist
hace 3 días
Xico, México Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking a highly skilled Senior IT Service Delivery Specialist to join our team at Thermo Fisher Scientific. In this role, you will be responsible for delivering exceptional IT services to our site, partnering with business leaders to drive best-in-class service delivery.
-
Sales Specialist
hace 3 semanas
Xico, México Abb A tiempo completo**Service Sales Development Specialist**:At ABB, we strive to empower everyone to create sustainable solutions. We are looking for a highly skilled Sales Specialist - Service Delivery to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas.This role reports to the Marketing & Sales...
-
IT Service Delivery Specialist
hace 4 semanas
Xico, México Emerson A tiempo completoJob SummaryWe are seeking an IT Service Delivery Specialist to join our team at Emerson. The successful candidate will be responsible for planning and administration, providing information and assistance to the IT Service Delivery Supervisor, and enforcing Emerson policies regarding IT management, security, standards, and procedures.Key ResponsibilitiesPlan...
-
Cloud Service Delivery Specialist
hace 3 días
Xico, México Sap A tiempo completoAt SAP, we are looking for a skilled Cloud Service Delivery Specialist to join our team. This role is responsible for ensuring the successful delivery of cloud services to customers worldwide.Key Responsibilities:Support sales to delivery handover and customer onboardingInitiate digital service kick off for customersContribute to onboarding/transitioning...
-
Service Delivery Specialist
hace 2 semanas
Xico, México Cognizant A tiempo completoWe are seeking an exceptional Service Desk Team Lead to join our team at Cognizant. This is an exciting opportunity for a motivated and experienced professional to work with one of our clients, supporting the delivery of high-quality services.**Responsibilities:**As a Service Desk Team Lead, you will be responsible for the delivery of IT services, including...
-
Technical Support Specialist
hace 3 días
Xico, México Wtw A tiempo completoJob SummaryWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our service delivery unit, you will provide top-notch technical assistance to clients, resolve software and technical issues efficiently, and work collaboratively with the support team to enhance quality and customer experience.
-
HR Service Delivery Specialist
hace 3 semanas
Xico, México Mccormick A tiempo completoYou may know McCormick as a leader in the spice and seasoning industry, but we're more than that. We're a team of passionate individuals working together to create a better future for our customers and employees.We're currently seeking a highly skilled and dedicated HR Service Delivery Specialist to join our team. As a key member of our Solutions Center...
-
HR Service Delivery Specialist
hace 7 días
Xico, México Thermo Fisher Scientific A tiempo completoJob Summary: We are seeking an HR Service Delivery Specialist to join our team at Thermo Fisher Scientific. In this role, you will provide high-quality HR services to our employees and support the delivery of HR-related activities.Key Responsibilities:Ensure quality of service and operational performance by working within detailed processes and...
-
Senior Service Delivery Specialist
hace 2 horas
Xico, México Citibank (Switzerland) Ag A tiempo completoAbout the RoleCitibank (Switzerland) Ag seeks a highly skilled Senior Service Delivery Specialist to join its team in remote type: Hybrid locations, primarily based in Ciudad De Mexico, Distrito Federal, Mexico. This is a full-time position that requires sitting at a computer for most of an 8-hour shift.Job SummaryWe are looking for a motivated and organized...
-
Service Delivery Manager
hace 1 mes
Xico, México Nsc Global A tiempo completoService Delivery ManagerNSC Global is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional service to our customers, managing relationships, and driving business growth.Key Responsibilities:Deliver high-quality service to customers, ensuring timely and...
-
Service Delivery Manager
hace 3 semanas
Xico, México Atos A tiempo completo**SERVICE DELIVERY MANAGER**:At Atos, a global leader in data-driven digital transformation, we seek a skilled Service Delivery Manager to oversee the implementation of services within their area of responsibility. With a focus on ensuring contracted services meet agreed volumes and standards, the successful candidate will guarantee service quality and act...
-
Service Delivery Manager
hace 21 horas
Xico, México Upfield A tiempo completoAbout the RoleWe are seeking a highly skilled Service Delivery Manager to lead our Customer Service team in Mexico - Interlomas. This is an excellent opportunity for a seasoned professional to drive service excellence and contribute to the success of our business.
-
Service Delivery Manager
hace 4 semanas
Xico, México Nsc Global A tiempo completo**Job Summary**:Nsc Global is seeking a skilled Service Delivery Manager to lead the delivery of exceptional support services to our customers.**Key Responsibilities**:Develop and implement strategies to ensure delivery excellence and customer satisfaction.Manage customer relationships and ensure effective communication.Oversee the coordination of resources...
-
Service Delivery Expert
hace 4 semanas
Xico, México Capgemini A tiempo completoPosition: Service Delivery ExpertExperience level: Middle to SeniorEducation level: Bachelor DegreeIndustry: MalsJob Summary:We are seeking a Service Delivery Expert to join our team at Capgemini. As a Service Delivery Expert, you will be responsible for delivering technology-based solutions to our clients.Key Responsibilities:Work in a team environment to...
-
Senior Service Delivery Technical Operations Specialist
hace 22 horas
Xico, México Simcorp A tiempo completo**About SimCorp**We are a leading provider of integrated investment management solutions, serving over 50% of the world's top 100 financial companies. Our global team of 2,800+ colleagues from diverse backgrounds delivers services 24/7 through delivery centers around the world.As an independent subsidiary of the Deutsche Börse Group, we leverage our...
-
Service Delivery Manager
hace 4 semanas
Xico, México Ericsson A tiempo completoAbout this opportunityAs a Service Delivery Manager at Ericsson, you will play a central role in steering customer relationships and ensuring superior service delivery. Your duties will encompass overseeing business execution aimed at customer satisfaction, environmental, health, and safety performance of deliveries, and managing the budget. You will also be...
-
Cloud Service Delivery Manager
hace 4 semanas
Xico, México L'Oreal A tiempo completo**Cloud Service Delivery Manager**L'Oréal is a global leader in the beauty industry, with a presence in 130 countries. Our ambition is to become the #1 BeautyTech company, and we're looking for a Cloud Service Delivery Manager to help us achieve this goal.The Cloud Service Delivery Manager will be responsible for overseeing the delivery of cloud services to...
-
Senior SAP Finance Service Delivery Specialist
hace 7 días
Xico, México Refinitiv A tiempo completoAbout the RoleAs a Senior SAP Finance Service Delivery Specialist, you will play a crucial role in ensuring the reliability and availability of SAP WRP and S4 service lifecycle management. You will collaborate with various partners and teams to implement IT standards for SAP systems, monitor, support, and improve services according to incident, change, and...
-
IT Support Specialist
hace 3 días
Xico, México Wtw A tiempo completoWe are seeking a highly skilled IT Support Specialist to join our team at Willis Towers Watson. This role involves managing and resolving technical issues for clients, providing exceptional customer service, and collaborating with the support team to improve processes and solutions.Job Summary:This role requires a strong understanding of IT systems and...
-
ITIL Service Delivery Manager
hace 4 días
Xico, México Ntt Data A tiempo completoCompany Overview:NTT DATA is a leading IT services provider that helps organizations navigate their digital transformation.About the Role:We are seeking an ITIL Service Delivery Manager to join our team in Mexico. The successful candidate will be responsible for overseeing and administering ITIL-based service support and technical account management.Key...