Senior Service Delivery Technical Consultant

hace 4 semanas


Xico, México Simcorp A tiempo completo

About Us

SimCorp is a leading provider of integrated investment management solutions, serving over 40% of the world's top 100 financial companies. As a global provider of Software-as-a-Service (SaaS) investment management solutions, we support clients 24/7 through delivery centers around the world.

Our Mission

We empower our clients to succeed by providing a full front-to-back offering, whether through a SaaS platform or as an on-premise solution. Our platform and ecosystem enable us to provide a diverse range of clients, including central banks, sovereign wealth funds, pension funds, asset managers, and wealth managers, with the efficiency and flexibility needed to thrive.

Job Summary

We are seeking a skilled Senior Service Delivery Technical Consultant to join our SaaS Operations team. As a key contact for our clients, you will provide L1-L3 support for resolving problems and issues in applications and system operations of SimCorp Dimension. Your expertise will be essential in developing and maintaining strong relationships with our clients.

Key Responsibilities

  • Provide L1-L3 support for resolving problems and issues in applications and system operations of SimCorp Dimension.
  • Application configuration maintenance and enhancement, and daily operations of the applications (including monitoring and troubleshooting).
  • Work closely with local and global teams within SimCorp to ensure seamless delivery of services to our clients.
  • Develop and maintain strong relationships with our clients, providing solutions and deploying services related to the usage of SimCorp Dimension.

Requirements

  • A Bachelor's degree in finance or economics.
  • Minimum 10 years' experience within asset management, insurance, superannuation funds, funds management, or custodian.
  • Experience in SimCorp Dimension or front-to-back office system operations.
  • Broad knowledge and solid experience in financial issues - theoretical as well as practical.

What We Offer

As a Senior Service Delivery Technical Consultant at SimCorp, you will have the opportunity to work with a diverse range of clients, develop your expertise in financial issues, and contribute to the success of our clients. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.



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