IT Support Specialist, LATAM

hace 1 semana


Tlalnepantla, México The Clorox Company A tiempo completo
About the Role

The Clorox Company is seeking a highly skilled IT Support Specialist to join our LATAM team. As a key member of our technical team, you will be responsible for providing end-to-end technical solutions to meet business requirements for our sites in LATAM.

Key Responsibilities
  • Serve as a primary contact for infrastructure-related issues in LATAM, providing technical expertise and support to business stakeholders.
  • Collaborate with project managers to develop project definitions, identify milestones, and establish project budgets and risk analysis.
  • Work on analysis, design, development, configuration, testing, and implementation of new capabilities and improvements to existing systems.
  • Manage support technicians in troubleshooting end-user devices, including computers, office phones, and mobile devices.
Requirements
  • Information Systems Engineer or Bachelor's Degree in Computer Science or equivalent experience.
  • At least 5-7 years of hands-on experience in IT support and technical solutions.
  • High level of business acumen, processes, and business case development.
  • Excellent project management and prioritization skills.
What We Offer
  • Competitive compensation and benefits package.
  • Generous 401(k) program and health benefits.
  • Flexible work environment and opportunities for growth and development.

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