Site Reliability Engineer
hace 1 semana
About Nextiva
Nextiva is a leading provider of cloud-based business communication and collaboration solutions. Our mission is to empower businesses to deliver exceptional customer experiences through innovative technology and exceptional service.
Job Summary
We are seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will play a critical role in ensuring the reliability and performance of our cloud-based platform. You will work closely with our development and operations teams to design, develop, and deploy scalable and efficient systems.
Key Responsibilities
- Triage, troubleshoot, and fix production problems in every layer of the stack, with a focus on Oracle and billing systems
- Design, develop, improve, and tune logging, monitoring, and alerting
- Create actionable alerts to fix system outages before they occur
- Write software to improve reliability and recoverability of production systems
- Identify manual work, document the fix in the form of a runbook, then automate it away
- Perform and automate system administration tasks
- Participate in 24/7 on-call rotation supporting production systems
Qualifications
- Bachelor's degree in Computer Science or related field, or equivalent work experience
- 0-2 years of Oracle systems experience
- 0-2 years of software development experience
- 0-2 years of Linux system administration experience
- 0-2 years of performance engineering experience
- Understanding and experience working with RESTful APIs
- Experience with triaging troubleshooting complex systems
- Experience working with source control
- Experience with containerization and container orchestration
- Experience with web technology components including relational and SQL Databases, Apache, Tomcat, Java, packet monitoring
- Experience with microservice environments and distributed systems
- Familiarity with front-end technologies
- Ability to clearly communicate technical concepts
- Understanding of general SRE concepts and DevOps principles
- Familiar with the SIP concepts and troubleshooting
Nextiva Core Competencies / DNA
We are a customer-obsessed company that values innovation, collaboration, and exceptional service. Our core competencies include:
- Rewarding and challenging work environment
- Competitive compensation and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic team culture
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