Senior Technical Consultant
hace 6 días
Blue Yonder is a leading provider of AI-driven Global Supply Chain Solutions software products, recognized as a "Best Places to Work" employer by Glassdoor.
We are seeking experienced professionals to join our Delivery Services team, where your core focus will be to ensure customers realize value from our Blue Yonder Transportation Management solutions.
Role OverviewAs a Sr Technical Consultant, you will work with global functional & technical teams to gather and understand technical cloud implementation requirements for TMS projects. You will drive solutions and fixes for reported issues/problems and work with regional customers/stakeholders to implement, rollout, and support our designed products/solutions.
Key Responsibilities:
- Act as the technical point of contact for all Blue Yonder TMS projects and their related support cases.
- Proactive alert monitoring and driving corrective and preventive actions to ensure solution availability.
- Identify areas of improvement and scope of automation on routine tasks or activities.
- Respond to customer inquiries and assist in troubleshooting and resolving challenges.
6+ years relevant work experience
Bachelor's degree in Computer Science or any other IT related degree
Technical Skills:
- 4+ years of Cloud experience - Implementation and/or Support (Azure preferred)
- 6+ years of experience in log analysis, monitoring, and networking tools (i.e. AppDynamics, Splunk)
- 6+ years of experience in debugging/analyzing code in any of the programming languages (Java/.Net/C++, Python, shell scripting, PowerShell)
- 6+ years managing operating systems (Windows/Unix) and troubleshooting skills
- Solid experience with Oracle SQL and MS SQL
- Solid experience in ITIL
As a member of our team, you will have the opportunity to work with a leading provider of AI-driven Global Supply Chain Solutions software products, recognized as a "Best Places to Work" employer by Glassdoor.
We offer a dynamic and challenging work environment, with opportunities for professional growth and development.
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