Operations Specialist

hace 17 horas


Victoria de Durango, Durango, México InTouch Credit Union A tiempo completo
Operations Specialist Job Description

We are seeking a highly skilled Operations Specialist to join our team at InTouch Credit Union. As an Operations Specialist, you will play a critical role in ensuring the smooth operation of our daily workflow and operations.

Key Responsibilities:
  • Manage daily workflow and operations of the department, handling complex business issues related to credit union cards, wire services, bill payment, IRA's, and core system functions.
  • Provide phone, email, and in-branch support for Operations Support department responsibilities, utilizing various systems such as vendor card systems, vendor online function support systems, and vendor wire systems.
  • Research and resolve external and internal member questions, problems, and complaints in a proactive and urgent manner.
Requirements:
  • High school degree or equivalent.
  • One or more years of experience in card/ATM operations, wire processing, and/or two or more years in a financial institution as a teller, Concierge Banking, or other relevant experience.
  • Working knowledge of Microsoft Office.
  • Compliance with Federal Bank Secrecy and Money laundering rules required.

InTouch Credit Union is an equal opportunity employer and does not discriminate in the terms, conditions, or privileges of employment based on actual or perceived race, religion, color, creed, sex, or gender (including pregnancy, childbirth, lactation, and related medical conditions), age, genetic information, national origin, ancestry, citizenship status, physical or mental disability, military service, and veteran status, sexual orientation, gender identity, or gender expression.


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