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Customer Support Specialist
hace 2 meses
We are seeking a skilled Customer Support Specialist to provide technical assistance to our customers. As a key member of our team, you will be responsible for resolving customer issues related to our products and services.
Key Responsibilities:
- Provide timely and effective technical support to customers via phone, email, or chat
- Identify and resolve customer issues related to product functionality and usage
- Collaborate with internal teams to resolve complex customer issues
- Document customer interactions and feedback for quality improvement
Requirements:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong technical skills and knowledge of our products and services
- Fluency in English, Spanish, and Portuguese
About Teamviewer:
Teamviewer is a leading provider of remote access and support solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.
