Senior Payroll Operations Manager

hace 4 semanas


Xico, México Alight A tiempo completo
About the Role

We are seeking a highly skilled Senior Payroll Operations Manager to join our team at Alight. As a key member of our payroll operations team, you will be responsible for managing a large account and a portfolio of other accounts, with a focus on team management, client engagement, and client satisfaction.

Key Responsibilities:

  • Ensure that all payroll processes are executed in accordance with our procedures and standards
  • Manage staffing and training to optimize team performance
  • Lead client satisfaction initiatives and key performance indicator management
  • Review account status and participate in service review meetings with clients
  • Manage change requests and collaborate with the commercial team on sales opportunities

Requirements:

  • Bachelor's degree or equivalent experience in payroll solutions
  • Minimum 5 years of experience in payroll operations, with at least 2 years in a leadership role
  • Advanced English language skills and domain expertise in payroll technology and solutions
  • Ability to build strong relationships, influence multiple partners, and establish common goals and objectives
  • Excellent writing and verbal communication skills

About Alight

Alight is a global leader in cloud-based human capital management (HCM) solutions, with a mission to connect passion with purpose. We believe in diversity and inclusion, and we are committed to creating an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent.

What We Offer

We offer a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization. If you are a motivated and experienced payroll professional looking for a challenging role, please submit your application.



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