Customer Service Ambassador
hace 1 mes
At Bighammerwines, we're looking for a highly organized and customer-focused individual to join our team as a Customer Service Associate.
Company Overview
We're a dynamic wine company dedicated to providing exceptional customer experiences. If you're passionate about wine and have excellent communication skills, we'd love to hear from you
Salary
$18,000 - $25,000 per month (full-time)
Job Description
In this role, you'll be responsible for delivering top-notch customer service via phone, email, or chat. You'll work closely with our team to ensure seamless order fulfillment, anticipate client needs, and resolve any issues that may arise.
Required Skills and Qualifications
To succeed in this position, you'll need:
- 3+ years of outstanding customer service experience
- Excellent organization skills and ability to prioritize multiple projects/events
- Strong written, verbal, and interpersonal skills
- Proficiency in Microsoft Office and Google Docs
- A growth mindset and self-motivation
- Flexibility to work varied schedules, including evenings and weekends
Benefits
We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development within our dynamic team.
Others
This is a full-time remote position. We require English fluency (mandatory). Estimated annual salary: $216,000 - $300,000.
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