Customer Service Coordinator
hace 1 mes
We are seeking a highly skilled Customer Service Coordinator to join our team at Essilor Tijuana Óptica, S. De R.L. De C.V.
About the Role:
This is a full-time position responsible for providing exceptional customer service and support to our clients. As a Customer Service Coordinator, you will be the primary point of contact for customers, responding to inquiries, resolving issues, and ensuring that their needs are met.
Key Responsibilities:
- Resolve customer complaints in a timely and professional manner.
- Maintain accurate records of customer interactions and issue resolutions.
- Collaborate with internal teams to resolve complex customer issues.
- Develop and maintain strong relationships with customers to ensure high levels of satisfaction.
- Perform other duties as assigned by management.
Requirements:
To be successful in this role, you will need:
- A bachelor's degree in a relevant field.
- At least one year of experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced environment and prioritize tasks efficiently.
What We Offer:
In addition to a competitive salary, we offer a range of benefits, including:
- A comprehensive benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
Estimated Salary: $40,000 - $60,000 per year, depending on experience.
Location: Tijuana, Mexico.
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