ITSM Data Operations Specialist

hace 1 día


Xico, México Nestlé Sa A tiempo completo
About Nestlé Sa

We are a global team of IT professionals working together to drive digital transformation and innovation in the health, nutrition, and wellness industry. Our mission is to leverage forward-looking technologies to create opportunities for growth and success.

We are seeking an experienced ITSM Data Operations Specialist with a strong focus on data-driven decision-making. The ideal candidate will analyze and interpret large datasets to extract valuable insights and drive decisions in IT Service Management Global processes, enhancing efficiency and improving overall service delivery.

Key Responsibilities:
  • Analyzing and interpreting large datasets: Collect and analyze data from various sources to identify trends, patterns, and insights related to IT Service Management processes.
  • Driving data-driven decisions: Work closely with Product Owners to implement AI-driven solutions, such as Swish.AI and ServiceNow predictive analytics, to enhance decision-making and improve IT performance.
  • Driving digital transformation initiatives: Use data analysis and insights to support digital transformation efforts across the organization, proactively identifying opportunities for ITSM process optimization and innovation in IT Service Management.
  • Collaborating with cross-functional teams: Work closely with teams from different departments and regions to understand their needs and develop data-driven solutions.

Required Profile:

  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience in Data Analytics with focus on IT.
  • Ai and automation technologies.
  • 2+ years of experience in IT Service Management.
  • Hands-on experience with ITSM platforms (ServiceNow, Predictive Intelligence, Clustering, Swish AI, etc)

Compensation:

The estimated annual salary for this position is around $85,000-$110,000 depending on location and qualifications. This figure may vary based on individual circumstances and other factors.



  • Xico, México Infosys Limited A tiempo completo

    About the RoleWe are seeking an experienced ServiceNow ITSM Deployment Specialist to join our team at Infosys Limited. As a key member of our organization, you will play a vital role in designing and implementing complex ServiceNow ITSM deployments aligned to industry best practices.Job DescriptionIn this position, you will be responsible for working closely...


  • Xico, México Tata Consultancy Services A tiempo completo

    About the RoleWe are seeking an experienced ServiceNow ITSM Specialist to join our team at Tata Consultancy Services. In this role, you will be responsible for designing and implementing IT Service Management (ITSM) solutions using ServiceNow.About YouYou have extensive experience working with ServiceNow modules, including Incident, Change, Problem,...


  • Xico, México Hsbc A tiempo completo

    Job OverviewWe are seeking an experienced professional to join our team as a Data Security Operations Specialist. This role is part of the operational function, managing hardware, software, and services from inception to deployment to ensure the best outcomes possible for the business and its use of encryption technology.


  • Xico, México Mx003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completo

    At Mx003 Marsh And Mclennan Servicios S.A. De Cv, we're seeking a highly skilled Data Center Operations Specialist to join our team.About the RoleThis is an exciting opportunity to work in a fast-paced environment where you'll be responsible for managing and maintaining our global data centers. As a Data Center Operations Specialist, you'll provide technical...


  • Xico, México Nestlé Sa A tiempo completo

    About Nestlé SAWe are a global team of IT professionals dedicated to driving digital transformation across the organization. With a strong focus on data-driven decision making, we leverage forward-looking technologies to create opportunities for innovation and growth.As an experienced ITSM Data Operations Specialist, you will play a key role in analyzing...


  • Xico, México Novartis A tiempo completo

    About the RoleWe are seeking a skilled Data Migration Operations Specialist to join our team in Mexico City.As a key member of our operations team, you will be responsible for ensuring data is delivered according to global and deployment requirements. This involves working closely with IT counterparts to prepare value mappings, building and maintaining...


  • Xico, México Airudder Technology Mx S.A. De C.V. A tiempo completo

    Airudder Technology Mx S.A. De C.V.is seeking a highly skilled Data Operations Specialist to manage data annotation projects for NLP/ASR language models in Latin America.As a Data Operations Specialist, you will be responsible for ensuring high-quality and timely data delivery, managing and evaluating model performance, and conducting model iterations based...


  • Xico, México Ntt Data A tiempo completo

    We are currently seeking an experienced Data Integration Specialist to join our team in Mexico.**Job Description and Responsibilities:**The successful candidate will be responsible for assisting in defining standards, guidelines, best practices, and metrics. This includes providing regular reporting of metrics with recommendations to improve...


  • Xico, México Cial Dun & Bradstreet A tiempo completo

    OverviewCial Dun & Bradstreet is a fast-growing company revolutionizing data in Latin America.Job SummaryWe are seeking a Data Strategy Operations Specialist to support the planning, organization, and direction of operations related to our data strategy organization. The ideal candidate will aid team members in adopting an agile mentality and oversee...


  • Xico, México Ntt Data A tiempo completo

    About the RoleWe are seeking a highly skilled Business Process Optimization Specialist to join our team at Ntt Data. As a key member of our operations team, you will play a critical role in supporting the success of our sales and account management teams.


  • Xico, México Citi A tiempo completo

    Job OverviewCiti is seeking a skilled Data Analysis Specialist to join our team. This role plays a critical part in driving business growth and optimizing operations.


  • Xico, México Pepsico A tiempo completo

    **About PepsiCo**PepsiCo is a leading food and beverage company, with iconic brands consumed more than a billion times a day in over 200 countries. Our product portfolio includes 22 of the world's most recognized brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade, and Sonrics, which have been part of Mexican homes for over 116 years.We are an equal...


  • Xico, México Citi A tiempo completo

    Citi is a leading global financial services company that offers a wide range of financial products and services to individuals, businesses, governments, and other organizations. We are seeking an Operations Support Specialist 3 - Data Analyst to join our team.**Estimated Salary:** $60,000 - $80,000 per year, depending on location and experience.As an...


  • Xico, México Novartis A tiempo completo

    We are seeking a highly skilled Customer Data Integration Specialist to join our team in Mexico City. This is a full-time, regular position within the Operations division of Novartis.


  • Xico, México Citi A tiempo completo

    Job OverviewCiti, a leading global bank, is seeking an experienced Loan Operations Specialist to join its Transaction Management team. In this role, you will be responsible for supporting multiple aspects of the lending lifecycle, including loan closing and servicing coordination, client onboarding, data management, and quality control.


  • Xico, México Mdc Data Center A tiempo completo

    We are seeking a skilled Data Center Solutions Specialist to play a pivotal role in ensuring our customers achieve their business objectives.As a key member of our team, you will be responsible for building strong relationships with customers, identifying actionable insights, and serving as a trusted advisor.Key responsibilities include:Developing and...


  • Xico, México Group Trucks Operations A tiempo completo

    At Group Trucks Operations, we are seeking a highly motivated Supply Chain Innovation Specialist to join our team.About the RoleWe offer an exciting opportunity for a talented professional to contribute to the development and implementation of innovative supply chain solutions. As a key member of our team, you will be responsible for analyzing complex data...


  • Xico, México Pluxee A tiempo completo

    Job OverviewPluxee is a global player in employee benefits and engagement that operates in 31 countries, delivering personalized experiences and making a positive impact on millions of lives.We are seeking a skilled Data Analysis Specialist to join our team and help us drive business growth while supporting wellbeing at work for employees and protecting the...

  • Data Analyst

    hace 7 días


    Xico, México Data Bene A tiempo completo

    At Data Bene, we're seeking a skilled Data Analyst - Business Intelligence Specialist to join our team. In this role, you'll have the opportunity to work with some truly remarkable IT engineers, architects, and specialists.We're looking for someone who can leverage BI tools to analyze and validate data, ensuring quality, innovation, and commitment to...


  • Xico, México Zendesk A tiempo completo

    At Zendesk, we're seeking an experienced Data Management Specialist to join our Global Marketing Operations team. This is a unique opportunity to grow and learn in a dynamic environment.This role demands a robust technical background, exceptional problem-solving skills, and the ability to work cross-functionally across the organization.The ideal candidate...