ServiceNow ITSM Specialist
hace 5 días
We are seeking an experienced ServiceNow ITSM Specialist to join our team at Tata Consultancy Services. In this role, you will be responsible for designing and implementing IT Service Management (ITSM) solutions using ServiceNow.
About You- You have extensive experience working with ServiceNow modules, including Incident, Change, Problem, Knowledge, Resource, Asset Management, Service Levels (SLA), and Content Management.
- You have expertise in building out API integrations and case exchange, as well as creating effective Service Catalogs and Service Portals.
- You possess a strong understanding of ITIL best practices and can apply them effectively in an ITSM solution.
- You have experience working in an Agile environment and can collaborate with cross-functional teams.
The estimated salary for this position is around $85,000 per annum, depending on location and experience.
BenefitsAs a Tata Consultancy Services employee, you can expect a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Additional InformationThis role requires a high level of technical expertise and excellent communication skills. If you are passionate about IT service management and have a proven track record of delivering successful projects, we encourage you to apply.
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