Senior ServiceNow ITSM Consultant
hace 1 mes
Overview
At IBM, we're seeking a highly skilled Senior ServiceNow ITSM Consultant to join our team. As an expert in ServiceNow System administration and ITSM, you will play a critical role in helping clients transform their business and solve complex problems.
Your Role and Responsibilities
You will lead the design and development of customized systems using your knowledge of IBM platforms and agile environment. Your success will power IBM and its clients globally, collaborating and integrating code into enterprise systems.
Key Responsibilities:
- Translate systems requirements into customized system designs and developments
- Lead projects that deliver customized solutions using IBM platforms
- Collaborate with technical resources and project stakeholders to define project scope and vision
Required Technical and Professional Expertise
Skills Required:
- Hands-on experience in ServiceNow System administration, ITSM, CMDB, Self-Service Portal, and Service Catalog development
- ServiceNow Certified System Administrator (CSA)
- Experience handling Platform Upgrade
- Ability to support 24*7 support model
- Good communication and analytical skills
Preferred Technical and Professional Expertise
ServiceNow Certified ITSM Implementation Specialist and scripting experience
About Business Unit
IBM Consulting is IBM's consulting and global professional services business, offering strategy, experience, technology, and operations services to innovative and valuable companies worldwide. Our people focus on accelerating clients' businesses through collaboration.
Becoming an IBMer
As an IBMer, you'll have the opportunity to learn and develop yourself and your career. We encourage experimentation, continuous trust, and support in an environment where everyone can thrive. Our IBMers are growth-minded, curious, open to feedback, and committed to constant learning and self-transformation.
Career Growth and Benefits
We pride ourselves on being an early adopter of artificial intelligence, quantum computing, and blockchain. Join us on our journey to being a responsible technology innovator and force for good in the world. Estimated salary range: $120,000 - $180,000 per year based on location and experience.
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