Technical Support Specialist for ITSM and ServiceNow
hace 2 días
We are seeking a Technical Support Specialist for ITSM and ServiceNow to join our team in Mexico. The ideal candidate will have a proven history of providing technical support during project delivery, including estimate development, solution design review, and documentation creation.
The successful candidate will have knowledge of system design and development, including Service Oriented architecture and web services integration. They will also have experience with ServiceNow integration using LDAP, MS Active Directory, and Single Sign-on, as well as integration of enterprise software systems with ServiceNow.
Additionally, they will have strong knowledge of ITIL v3 methodologies, ITSM concepts, and relational databases. They will be experienced in working with ServiceNow components, including Service Catalog and Change/Incident/Problem Management.
The role requires excellent communication skills and the ability to work with business partners. Salary range: $60,000 - $80,000 per year.
About NTT DATA:
NTT DATA is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.
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