Business Collections Specialist
hace 4 semanas
Citigroup Inc. is currently seeking a highly skilled Business Collections Specialist to join their team. This role involves working with various products and services, utilizing advanced negotiation skills to resolve delinquency issues, and sharing knowledge with less experienced collectors.
Responsibilities:
- Perform collection duties with high accuracy and attention to detail
- Utilize advanced negotiation skills to resolve delinquency issues
- Research problems, such as skip tracing, to develop external contacts
- Share knowledge with less experienced collectors
- Interpret procedures instructions by choosing among alternative courses of action to resolve delinquencies
This position requires the ability to work under pressure, make decisions, and solve problems while remaining focused on client needs. The ideal candidate will have 1 year of experience in collections, preferably in a financial products environment, and a High School diploma or equivalent.
The estimated salary for this role is $40,000 - $60,000 per year, depending on location and experience. Citi is an equal opportunity and affirmative action employer, and qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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