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Product Warranty Coordinator
hace 1 mes
Industrias Sl, S.A. De C.V. is a dynamic organization seeking a skilled Product Warranty Coordinator to join its team.
SalaryThe estimated annual salary for this position is approximately $40,000 - $60,000 USD, commensurate with experience and qualifications.
Job DescriptionThe Product Warranty Coordinator will be responsible for ensuring seamless warranty processing, from initial receipt of customer complaints to resolution. This involves creating RMA numbers in SAP, verifying warranty entitlements, providing shipping instructions to customers, and coordinating with internal teams and external partners for Customs clearance and repair orders.
This role requires excellent organizational skills, attention to detail, and effective communication, both written and oral. The ideal candidate will possess a solid understanding of manufacturing processes and logistics, as well as basic knowledge of SAP or MRP systems.
Required Skills and Qualifications- At least 1-2 years of experience in customer service or administrative assistance
- Bachelor's degree in Business Management, Accounting, Marketing, or Engineering
- Excellent organizational skills, with the ability to multitask and prioritize tasks effectively
- Basic knowledge of manufacturing processes and logistics
- Computer literacy, with proficiency in SAP or MRP systems
- Strong communication and interpersonal skills
The company offers benefits in accordance with local labor laws (LFT).
Other InformationThis is a full-time, permanent position with a diurnal schedule. Fluency in English (intermediate spoken and written) is required. Travel is not mandatory.
