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Logistics Customer Service Representative II
hace 2 meses
Job Summary
Ceva Logistics Ag is seeking a Logistics Customer Service Representative II to join our global team. As a key member of our supply chain solutions team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and timely information to customers regarding their shipments and logistics operations
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 2 years of experience in a customer service or logistics role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
About Ceva Logistics Ag
Ceva Logistics Ag is a global leader in supply chain solutions, providing end-to-end logistics and transportation services to clients around the world. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
