Logistics Customer Service Representative
hace 4 semanas
Ceva Logistics es una empresa líder en soluciones de cadena de suministro global que conecta a personas, productos y proveedores en todo el mundo. Con presencia en 170 países y más de 110,000 empleados distribuidos en 1,300 sitios, estamos en camino de alcanzar nuestra visión: ser una de las 5 empresas líderes en terceros proveedores de logística.
Creemos que nuestros empleados son la clave de nuestro éxito. Queremos comprometer y empoderar a nuestro equipo diverso y global para co-crear valor con nuestros clientes a través de nuestras soluciones en logística de contrato y transporte aéreo, marítimo, terrestre y de vehículos terminados. Por eso, Ceva Logistics ofrece un entorno de trabajo dinámico y excepcional que fomenta el crecimiento personal, la innovación y la mejora continua.
DARE A CRECER Únete a Ceva Logistics y serás parte de un equipo que valora la imaginación, anima a la audacia y la excelencia en todo lo que hacemos. Únete a nosotros en nuestra misión de moldear el futuro de la logística global mientras nos convertimos en líderes globales en la industria de la logística. A medida que continuamos creciendo a un ritmo rápido, ¿te unirás a nosotros en nuestra misión de Dare to Grow?
La presente posición tiene como función principal ser el canal de comunicación entre el cliente y Ceva Logistics, buscando:
Mantener el nivel de satisfacción con el cliente
- Control y seguimiento de métricas y KPI's
- Vigilar la adecuada ejecución de los requerimientos del cliente
- Vigilar que los SLA sean cubiertos
- Dar seguimiento a la rentabilidad de la cuenta.
Como organización global, y como parte del Grupo CMA CGM, la diversidad es crucial para nuestro éxito empresarial; solo cuando podemos reflejar las culturas, lenguas, comportamientos y conocimientos locales de nuestros clientes, podemos tener éxito. Al emplear a personas con diferentes experiencias y habilidades, ampliamos nuestro conocimiento y aumentamos nuestra creatividad e innovación.
-
Customer Service Representative
hace 1 mes
Xico, México Celanese International Corporation A tiempo completoJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Celanese International Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring timely and accurate order fulfillment, and resolving customer inquiries in a...
-
Customer Service Representative
hace 4 semanas
Xico, México Webhelp A tiempo completoJob Title: Customer Service RepresentativeJob Description:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to...
-
Air Customer Service Representative Mexico
hace 4 semanas
Xico, México Ceva Logistics Ag A tiempo completoBe Part of a Global Logistics LeaderCeva Logistics provides global supply chain solutions to connect people, products and providers all around the world. As a key player in the logistics industry, we are committed to excellence in everything we do.Our team values imagination, encourages boldness and exemplarity, and is dedicated to delivering exceptional...
-
Customer Service Representative
hace 2 semanas
Xico, México Global Payments A tiempo completoResolve Customer InquiriesGlobal Payments is a leading provider of payment solutions for credit, debit, prepaid, and merchant services. As a Customer Service Representative, you will respond to customer inquiries via telephone, email, SMS, and Chat to provide problem resolution in accordance with our service standards.Key Responsibilities:Respond to customer...
-
Customer Service Representative
hace 4 semanas
Xico, México Fedex Express Lac A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FedEx Express Latin America and Caribbean Division. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring timely and efficient delivery of...
-
Customer Service Representative
hace 1 mes
Xico, México Cmacgm A tiempo completoRole OverviewCMA CGM, a global leader in shipping and logistics, seeks a skilled Customer Service Representative to serve its customers worldwide. As a key member of the team, you will be responsible for providing exceptional customer service, resolving queries, and ensuring seamless communication across the organization.Key ResponsibilitiesRespond to...
-
Customer Service Representative
hace 1 semana
Xico, México Sitdigital A tiempo completoJob Description:In this role as Customer Service Representative, you will be responsible for providing exceptional customer experience in our showroom and ensuring the best service level for our sales force.You will be handling samples in the showroom, updating key data to support the team, and providing day-to-day post-sales service to...
-
Customer Service Representative
hace 2 semanas
Xico, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Marriott International, Inc. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, answering and responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesAnswer and respond to guest...
-
Customer Service Representative
hace 2 semanas
Xico, México Tech Mahindra De México, S. De R.L. De C.V. A tiempo completoJob OverviewWe are seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to our clients while working in a dynamic and fast-paced environment.In this role, you will have the opportunity to work with a variety of customers,...
-
Customer Service Representative
hace 4 semanas
Xico, México Alcon A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Alcon. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing orders efficiently, and ensuring timely delivery of our products.Key ResponsibilitiesProvide service excellence to customers...
-
Customer Service Representative
hace 4 semanas
Xico, México Tecno It A tiempo completo**Customer Service Representative**We are seeking a highly skilled Customer Service Representative to join our team at Tecno It. As a Voice Agent, you will be responsible for providing exceptional customer service to our clients, handling inquiries, and resolving issues in a timely and professional manner.**Requirements**:Baccalaureate degree...
-
Xico, México Oocl Canada Inc. A tiempo completoAt Oocl Canada Inc., we are seeking a highly skilled Customer Service Representative- International to join our team.We are one of the world's largest integrated international container transportation, logistics and terminal companies. As one of Hong Kong's most recognized global brands, we provide customers with fully integrated logistics and containerized...
-
Customer Service Representative
hace 3 semanas
Xico, México Eaton A tiempo completoWe are seeking a highly skilled Customer Service Representative to join our team at Eaton. In this role, you will be responsible for coordinating across functional disciplines to achieve customer satisfaction. You will manage performance against customer requirements in accordance with contract obligations, terms and conditions. Your...
-
Customer Service Representative
hace 1 mes
Xico, México Ngx Networks A tiempo completoWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers.**Responsibilities:** Identify customer needs and provide assistance with technical issues. Analyze and communicate service failures. Perform administrative tasks, including billing and contract management. Manage internal platforms and customer requests....
-
Customer Service Representative
hace 3 semanas
Xico, México Telecom & Energy Solutions A tiempo completoAbout the Role: Our company is looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer support and resolving customer complaints in a timely and professional manner.Responsibilities:• Respond to customer inquiries via phone, email, and chat•...
-
Customer Service Representative Team Lead
hace 2 semanas
Xico, México 1840 & Company A tiempo completoJob Title: Customer Service Representative Team LeadAbout 1840 & CompanyAt 1840 & Company, we're a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services.Job OverviewWe're seeking a highly skilled Customer Service Representative Team Lead to join...
-
Customer Service Representative
hace 1 mes
Xico, México Intugo A tiempo completoInternational Customer Service OpportunityAbout the RoleWe are seeking a highly skilled and multilingual customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring customer satisfaction.Key ResponsibilitiesTake...
-
Customer Service Representative
hace 4 días
Xico, México E Sol A tiempo completoAbout E Sol:E Sol is a forward-thinking company that values customer satisfaction above all else. We are committed to providing top-notch service to our clients, and we're seeking a skilled Customer Service Representative to join our team.Job Summary:We are looking for a highly motivated and empathetic individual to handle customer inquiries, resolve issues,...
-
Customer Service Representative
hace 1 mes
Xico, México Amex A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at American Express. As a Customer Service Representative, you will be the face of our company, interacting with customers to provide exceptional service and support.Key ResponsibilitiesDeliver extraordinary service on a high volume of inbound calls in a...
-
Customer Service Representative
hace 4 semanas
Xico, México Pepsico A tiempo completoAt PepsiCo, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer care by promptly and accurately responding to customer inquiries.Key Responsibilities:Gather and validate customer/equipment information and determine the issue by...