Empleos actuales relacionados con Ecommerce CX Specialist - Ciudad de México, Ciudad de México - Apple
-
Senior CX Solution Specialist
hace 1 semana
Ciudad de México, Ciudad de México SAP SE A tiempo completoAbout the RoleSAP is seeking a highly skilled Senior CX Solution Specialist to join our team. As a trusted advisor, you will be responsible for providing expert-level knowledge in SAP Sales & Service and SAP CX products. Your primary focus will be on product presentations and demonstrations, as well as supporting the development of business and maintaining...
-
Senior CX Solution Advisor Specialist
hace 2 semanas
Ciudad de México, Ciudad de México SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Senior CX Solution Advisor Specialist to join our team at SAP. As a key member of our presales team, you will be responsible for product presentations and demonstrations before and after the sale, including demand generation, maturation of existing opportunities, and support in the adoption and expansion of what...
-
Senior Ecommerce Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Tinuiti (Mexico) A tiempo completoAbout TinuitiTinuiti is a leading performance marketing firm that specializes in Streaming TV, Google, Meta, and Amazon. With a strong presence in the digital media landscape, we manage almost $4 billion in digital media and have over 1,200 employees. Our team is dedicated to helping clients grow their businesses through strategic channel expertise and...
-
Senior CX Solution Advisor Specialist
hace 3 semanas
Ciudad de México, Ciudad de México SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Senior CX Solution Advisor Specialist to join our team at SAP. As a key member of our presales organization, you will be responsible for delivering expert-level knowledge and solutions to our clients, helping them to achieve their business goals.Key ResponsibilitiesProvide expert-level knowledge and solutions to...
-
Senior CX Solution Advisor
hace 3 semanas
Ciudad de México, Ciudad de México SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced CX Solution Advisor Senior Specialist to join our team at SAP. As a key member of our presales team, you will be responsible for providing expert-level knowledge and support to our clients and internal stakeholders.Key ResponsibilitiesDevelop and maintain in-depth knowledge of SAP CX products,...
-
Analista de SEO Ecommerce
hace 2 semanas
Ciudad de México, Ciudad de México Nomadic A tiempo completo¿Quieres liderar la estrategia SEO de nuestros clientes de Ecommerce?En Nomadic, estamos buscando un Analista de SEO Ecommerce para liderar la estrategia SEO de nuestros clientes de Ecommerce. Trabajamos 100% remoto, porque creemos que el talento tiene que fluir libremente. ¿Qué desafíos te esperan?Trabajarás en la estrategia SEO del cliente según su...
-
Ecommerce Marketing Specialist
hace 1 mes
Ciudad de México, Ciudad de México LoftyHire A tiempo completoAbout the RoleFully remote opportunity for an Ecommerce Marketing Specialist to join our team at LoftyHire.Key ResponsibilitiesUpdate and change banners on our website to enhance user experience.Collaborate with contractors to produce high-quality product content, including conceptualizing video and photo ideas and directing their execution.Develop engaging...
-
SAP CX Solution Advisor Senior Specialist
hace 1 mes
Ciudad de México, Ciudad de México SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Senior CX Solution Advisor to join our team at SAP. As a key member of our presales team, you will be responsible for delivering expert-level knowledge and support to our customers and internal stakeholders.Key ResponsibilitiesProvide expert-level knowledge and support on SAP CX products,...
-
Production Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Tala A tiempo completo**The Role**- As a Production Support Specialist at Tala, you will be responsible for ensuring the high availability of our platform across all markets. You will work closely with engineering, CX, product, and program teams globally to respond to production incidents and improve our monitoring and alerting systems.**Key Responsibilities**:- Ownership of...
-
Product Owner
hace 5 días
Ciudad de México, Ciudad de México Nagarro Inc A tiempo completoProduct Owner - Digital Engineering SpecialistWe are a Digital Product Engineering company scaling rapidly, building products, services, and experiences that inspire and delight. Our dynamic and non-hierarchical culture is ideal for collaboration and growth.Key Responsibilities:Engage with business stakeholders to understand needs and make recommendations on...
-
Ecommerce Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Galderma A tiempo completoAbout GaldermaWe are a leading dermatology company dedicated to advancing the field through innovative products and services. Our team is passionate about making a difference in people's lives by delivering exceptional results and fostering strong relationships with our clients.Job SummaryWe are seeking a highly motivated and experienced professional to join...
-
CX Operational Effectiveness Specialist
hace 7 días
Ciudad de México, Ciudad de México Maersk A tiempo completoAbout the Role: We're seeking a talented CX Operational Effectiveness Analyst to join our team at Maersk. As a dynamic and customer-focused professional, you'll deliver exceptional client support in a fast-paced environment.Key Responsibilities: Workflow Triage and Case Assignment Booking Services for Special Clients Onboarding and Reporting Clients with...
-
Customer Experience Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Maersk A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Maersk. As a key member of our global Finance organization, you will play a vital part in our success by assisting with duties related to document preparation and information coordination required to process ISF transactions through US Customs.Key...
-
4PL CX Consultant Import Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Maersk A tiempo completoCustomer Experience ManagerMaersk is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our 4PL CX team, you will be responsible for owning and managing the customer experience, ensuring end-to-end customer satisfaction within the assigned scope in 4PL, in compliance with relevant company procedures and agreements with...
-
Customer Experience Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Maersk A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Maersk. As a key member of our global Finance organization, you will play a vital part in our success by assisting with duties related to document preparation and information coordination required to process ISF transactions through US Customs.Key...
-
Global Marketplaces Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Hewlett Packard A tiempo completoThe Americas Marketplaces 3P Specialist is a key role within the Omni-Channel Americas Marketplaces Team, reporting directly to the Manager team and covering HP Personal Systems, Printing and Printing Supplies + HyperX and Poly brands. In this position, the Americas Marketplaces 3P Specialist works closely with top 3P HP Partners in North America & Latam,...
-
Global Contracting and Rebates Specialist
hace 1 semana
Ciudad de México, Ciudad de México Celanese Corporation A tiempo completoContracting and Pricing Specialist Role: As a key member of the Celanese Corporation team, you will drive and follow up on contract execution, manage rebates and accruals, and ensure compliant Third-Party Intermediary (TPI) management & support with pricing. Key Responsibilities: Contracting: Enter in Ariba, proactively follow up on...
-
E-Commerce Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Wing Assistant A tiempo completoE-Commerce Specialist Job DescriptionAt Wing Assistant, we're on a mission to redefine the future of work for companies worldwide. We're looking for a skilled E-Commerce Specialist to join our team and help us achieve our goals.Key Responsibilities:Manage the overall operation of our website and ensure a seamless user experience.Respond to customer inquiries...
-
Senior Product Operations Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Tbwa ChiatDay Inc A tiempo completoNu is a digital banking platform and technology-leading company in Latin America, with operations in Brazil, Mexico, and Colombia. We are seeking a Senior Product Operations professional to join our CX operations in the Mexico Business Unit.This role will act as a liaison between local operations, product teams, and other key stakeholders, helping scale...
-
Commercial Contracts Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Celanese Corporation A tiempo completoJob SummaryCelanese Corporation is seeking a highly skilled Commercial Contracts, Rebates, and Pricing specialist to join our team. As a key member of our commercial organization, you will be responsible for driving and following up on contract execution, managing rebates and accruals, and ensuring compliant Third-Party Intermediary (TPI) management and...
Ecommerce CX Specialist
hace 2 meses
We are seeking a motivated Ecommerce CX Specialist to join our growing business at Apple. This role will drive performance of Apple products across our partners in Mexico.
Key Responsibilities:
- Deliver an optimal Apple CX and closely monitor the buying journey for Apple's products, focused on achieving higher PDP views, conversion and sales growth.
- Partner closely with Account executives to identify areas for improvement in the partners' online journey, from Search, PDP, Cart to Checkout, and to develop digital roadmap improvements to support Account plan and forecast.
- Run test and optimization experiences along the sales purchase funnel to implement global digital best practices and programs.
- Partner with marketing team to manage retail media advertising utilizing partner's Retail media tools and capabilities.
- Responsible for the report of partner's Digital KPIs, web analytics and performance metrics.
Requirements:
- 7+ years of relevant experience driving customer experience and sales growth, preferably with category management responsibility.
- Experience in digital commerce, category manager or marketplace sales preferred.
- Experience managing external partners, driving negotiation and implementation of programs and business projects from concept to execution, to reporting and optimization.
- Strong problem solving skills to identify critical issues and opportunities, evaluate options and provide effective recommendations for sales growth.
- Analytical ability to transform key performance indicators (KPIs) into actionable insights.
- Proven understanding of eCommerce purchase funnel and CX data (click-through rate, page views, conversion rates, abandoned cart, etc.).
- English fluency required.
Preferred Qualifications:
- Experience with content optimization via UI/UX.
- Retail media capabilities experience is a plus.
- Bachelor's Degree or equivalent work experience.
