Senior CX Solution Advisor Specialist
hace 10 horas
About the Role
We are seeking a highly skilled Senior CX Solution Advisor Specialist to join our team at SAP. As a key member of our presales organization, you will be responsible for delivering expert-level knowledge and solutions to our clients, helping them to achieve their business goals.
Key Responsibilities
- Provide expert-level knowledge and solutions to clients, including product presentations and demonstrations.
- Identify areas where automation and streamlined approaches can be applied to reduce overall effort, eliminate risk, and increase delivered value.
- Develop and deliver field training, including e-learning content.
- Act as a trusted advisor for internal and external customers, providing coaching and guidance on SAP products and solutions.
- Maintain awareness of implementation issues and factor this knowledge into all activities and materials.
Requirements
- Bachelor's degree in computer science or equivalent experience.
- Extensive experience in SAP C4C or SAP Sales&Service or other CRM in the market.
- Broad experience of pre-sales and supporting large, complex multi-solution architectures.
- Leverages industry and organizational standards, patterns, and best practices to develop architectures that fulfill business strategies.
- Advanced knowledge of various integration patterns and technologies used by SAP CX.
- Good communication and interpersonal skills, with the ability to streamline and lead delivery within different internal teams.
- Ability to build consensus without authority.
- Experienced in SAP CX Products maintenance.
About SAP
SAP is a global leader in enterprise software and software-related services. Our innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. We are a cloud company with 200 million users and over 100,000 employees worldwide, committed to creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.
EOE AA M/F/Vet/Disability
SAP is an equal opportunity employer and is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
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