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Regional Product Support Specialist
hace 2 meses
At FLSmidth, Inc., we are committed to creating a better future for our customers and the environment. As a Regional Product Support Specialist for Milling Wears, you will play a crucial role in supporting our customers in the mining and cement industries.
Key Responsibilities- Manage customer relationships and provide technical support for the Mill Wears product line.
- Identify and develop new business opportunities in the region.
- Provide feedback to the business on customer needs and market intelligence.
- Maintain customer relationships throughout the product life cycle.
- Monitor industry updates and changes in the product landscape.
- Perform liner scanning on customer sites, review data, and present feedback.
- Work closely with product line, engineering, and sales teams across FLSmidth.
- Self-driven and able to work with minimum supervision.
- Support the Proposal department on complex solutions.
- Good communication skills, written and spoken.
- Able to travel up to 75%, domestic and international travel.
- Physically able to climb onto structures and stairs in industrial plants and mines.
- College degree or equivalent experience.
- Minimum 10 years of experience within the mining/industrial industry.
- Specific experience with heavy industrial products and/or systems is a plus.
- Minimum 2 years of experience with Mill Lining product.
- Mechanical Background, able to read and understand Mechanical drawings.
- An equal opportunity employer committed to creating a diverse and inclusive workplace.
- A global network of supportive colleagues and growth opportunities.
- Work-life balance so you can focus on professional and personal priorities.
- Competitive benefit package including life health insurance options.
- Time to recharge through vacation days and holidays.
- Savings fund and Christmas allowance.
