Groups Coordinator

hace 2 días


Ciudad de México, Ciudad de México Hilton Worldwide, Inc. A tiempo completo
{"h2": "Job Title: Groups Coordinator", "p": "As a Groups Coordinator at Hilton Worldwide, Inc., you will play a crucial role in ensuring the effective coordination and administration of all group room bookings, as per the group reservations procedure. Your primary responsibility will be to maximize revenue by adhering to the events and group yield policy.

Key Responsibilities:

* Develop and maintain a customer database to foster strong relationships with customers, Guests, and Team Members.
* Generate and develop sales leads and contact potential clients to build business relationships.
* Research local competition and local events to stay ahead of the market.
* Manage administrative requests as directed by the Management Team.
* Manage an events schedule to maximize yield.
* Ensure the complete administration and execution of all planned events.
* Participate in hotel promotional activities to promote the hotel's services and amenities.

Requirements:

* Good organizational and administration skills to manage multiple tasks and deadlines.
* Positive attitude and good communication skills to build strong relationships with customers and Team Members.
* Commitment to delivering a high level of customer service to ensure guest satisfaction.
* Confident telephone manner to effectively communicate with clients and Team Members.
* High level of IT skills to navigate the hotel property management systems.
* Excellent grooming standards to represent the hotel in a professional manner.

Preferred Qualifications:

* Knowledge of the hotel property management systems to streamline event coordination.
* Previous experience in a Conference and Events function to bring valuable expertise to the role.
* Relevant degree, in a business discipline, from an academic institution to provide a solid foundation in business principles.

If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team as a Groups Coordinator at Hilton Worldwide, Inc.", "h3": "What will it be like to work for Hilton?"}
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