Groups Coordinator
hace 2 días
Key Responsibilities:
* Develop and maintain a customer database to foster strong relationships with customers, Guests, and Team Members.
* Generate and develop sales leads and contact potential clients to build business relationships.
* Research local competition and local events to stay ahead of the market.
* Manage administrative requests as directed by the Management Team.
* Manage an events schedule to maximize yield.
* Ensure the complete administration and execution of all planned events.
* Participate in hotel promotional activities to promote the hotel's services and amenities.
Requirements:
* Good organizational and administration skills to manage multiple tasks and deadlines.
* Positive attitude and good communication skills to build strong relationships with customers and Team Members.
* Commitment to delivering a high level of customer service to ensure guest satisfaction.
* Confident telephone manner to effectively communicate with clients and Team Members.
* High level of IT skills to navigate the hotel property management systems.
* Excellent grooming standards to represent the hotel in a professional manner.
Preferred Qualifications:
* Knowledge of the hotel property management systems to streamline event coordination.
* Previous experience in a Conference and Events function to bring valuable expertise to the role.
* Relevant degree, in a business discipline, from an academic institution to provide a solid foundation in business principles.
If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team as a Groups Coordinator at Hilton Worldwide, Inc.", "h3": "What will it be like to work for Hilton?"}
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