IT Leader LATAM

hace 2 meses

Yucatán, México Nestle Operational Services Worldwide Sa A tiempo completo
About Nestle Operational Services Worldwide Sa

We are a team of IT professionals from diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company worldwide.

As an IT Leader in LATAM, you will directly shape and influence IT Strategies that provide tangible results to the Nestle zone. Your success is key for all Digital Products, enabling digital marketing, sales and eBusiness for Nestle Categories and Brands.

You will be responsible for senior management relationships with zone Sales and Marketing leads, as well as LATAM markets Sales and Marketing department, and your direct reports. You will act as the advocate of technologies, innovations and functional relationship management.

**Key Responsibilities:**

  • Design & Construct & Assemble:
  • Ensure deep understanding of Market needs and provide input to Product Groups, supporting pilot implementations according to agreed plans.
    - Deployment: drive regional project portfolio for functional area, identifying Market project requirements and expectations and ensuring these are aligned with Global priorities and agreed at Zone/Market level. Support Zone & RMB's with the realization of their priorities and Must Win Battles. Support Markets with defining and executing their Market solution roadmaps.
    - Deployment: support global projects for integration, standardization and optimization of ways of working within the AOA Product Organization operating model, driving flawless execution within respective region/Zone
    - Deployment: provide input for validation of global deployment plans, tracking of execution and evaluation/measuring the success via the Functional Steering Committee (FSC) (WHAT/HOW) and support Zones with defining priorities (WHEN/WHERE) via alignment with Zone Business Integration Manager
    - Functional Heads and Regional Steering Committees ensure full integration with regional/Zone IT deployment budgets driven by Zone Business Integration Manager
    - Deployment: support regional/Zone cross stream deployment plans e.g. company code mergers, acquisitions/divestitures aligned with regional priorities as defined by Zone Management and coordinated by Zone Business Integration Manager
    - Sustain: provide input to global initiatives to align, improve, streamline and standardize GSO support processes leveraging capabilities of Nestle staff and external partners (e.g.Salesforce/SAP) by utilizing any Lean methodology. Ensure flawless execution of the agreed plans within the region
    - Sustain: ensure SLO adherence in GSO (Regional IT offices and Markets) in regards to incident resolution and provide regular reports to key stakeholders in regards to issues, actions etc. Responsible unless global outsourcing agreements are in place
    - Leverage: ensure full utilization and adoption of IT Products and drive legacy elimination (e.g. LEAN) initiatives in Markets within Zone/region
    - Leverage: drive initiatives to improve Super/End user capabilities within Markets and GMB's via My Learning programs
    - People: Drive "Customer Intimacy" in regional team, ensure adherence to the principles and practices of continuous excellence (e.g. Agile, LEAN) striving to eliminate waste elimination, leading to the reduction of service time and process optimization across all layers of the organization
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