Training Program Coordinator

hace 5 días


Xico, México Intl Assoc Amusement Parks A tiempo completo

Job Summary

We are seeking a highly skilled Training Supervisor to join our team at Intl Assoc Amusement Parks. This is a full-time position that requires a strong educational background and excellent communication skills.

About the Role

The successful candidate will be responsible for implementing educational programs, managing logistics, and collaborating with regional and global teams. They will also assist with registration details for speakers, support the Education Subcommittee, and liaise with the global education and communications team.

Key Responsibilities

  • Implement educational programs for members and non-members in the Latin America and Caribbean region
  • Follow up on the annual educational virtual and in-person events program for its implementation
  • Configure platforms for virtual educational events and ensure proper execution
  • Actively seek out new speakers, maintain excellent communication with them, track, and manage speakers' information
  • Review PPT presentations and any documents produced by speakers for compliance with IAAPA's templates and style guide
  • Assist with the implementation of educational sessions, face-to-face or virtual, participating as a moderator as needed
  • Collaborate with logistics of implemented educational events, such as AV needs, be aware of possible technical issues, adjust time schedules
  • Create documents and/or infographics to deliver to attendees before, during, or after the education programs as requested, and create new ones to recycle past content
  • Set and upload satisfaction surveys on the appropriate platforms, collaborating with regional and global teams to align and standardize surveys
  • Compile survey data for each survey carried out at the end of educational and connection events programs
  • Upload and implement knowledge assessments, diagnostic evaluations, or polls to designated platforms as needed
  • Prepare statistical reports on educational events to provide information that facilitates decision-making
  • Periodically review publications of educational events in the region (web page and social media) to maintain updated and correct if needed
  • Solve member and non-member inquiries regarding training programming, events, and global educational offer
  • Collaborate with the regional office team to achieve regional goals
  • Provide guidance and support during the IAAPA certification process to those who request it
  • Comply with training management indicators

Requirements

  • Bachelor's degree required or equivalent work experience
  • Experience with attractions and/or association/non-profit industry preferred
  • 2 or more years of experience in education development or HR administration preferred
  • Educational program planning experience
  • Experience conducting and implementing online and face-to-face educational events
  • Goal-oriented and customer service skills
  • In-depth knowledge in various software tools (Office, Survey apps, LMS platform, Zoom, Online learning apps)
  • Bilingual - Spanish, English, Portuguese is a plus
  • Excellent written and verbal communication skills in English and Spanish
  • Ability to travel 10% domestic or internationally

Salary Information

The estimated salary range for this position is between $65,000 and $80,000 per year, depending on experience and qualifications.

Benefits

This role offers a competitive salary package, including benefits such as health insurance, retirement plan, and paid time off.


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