Warranty Claims Specialist
hace 6 días
Job Summary:
The Warranty Claims Specialist will be responsible for processing warranty claims, answering questions, and resolving warranty claims to completion. The ideal candidate will have strong analytical skills, be self-motivated, and have experience with warranty claim processing.
Key Responsibilities:
- Process warranty claims utilizing the Warranty Navigator platform
- Handle warranty related activities including data input, processing, and maintenance of warranty databases
- Provide assistance to customers by processing data, answering product and claims related questions
- Translate lessons learned and quality issues to continuous improvement workstreams and warranty reduction
- Employ metrics to evaluate trends in warranty claims and improvements
Requirements:
- Associate's degree or technical degree
- 4 years of experience
- Strong written and verbal English skills
- Basic knowledge of HVAC required
- Proficiency in Microsoft Suite Applications and internet software
- Ability to navigate moderately complex databases
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