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Job Summary
We are seeking a highly skilled Technical Support Professional with a strong background in Financials to join our team at Oracle. As a Senior Technical Support Engineer, you will be responsible for providing expert-level support to our customers and ensuring the smooth operation of our Financial systems.
Key Responsibilities
- Provide technical support to customers via phone, email, and remote access
- Investigate and resolve complex technical issues related to Financials
- Collaborate with cross-functional teams to identify and implement process improvements
- Develop and deliver training sessions to customers and internal teams
Requirements
- Strong understanding of Oracle EBS or other ERP Financials
- Excellent problem-solving and analytical skills
- Effective communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
About Oracle
Oracle is a global leader in enterprise software and cloud computing. We are committed to helping our customers succeed in a rapidly changing business environment.
