Data Operations Lead, Go-To-Market Strategist

hace 1 semana

Xico, México Qualtrics A tiempo completo
About the Role

We are seeking a highly skilled Data Operations Lead to join our Go-To-Market Planning & Insights team at Qualtrics. As a key member of our team, you will be responsible for overseeing the maintenance of critical data sources, pipelines, mappings, and logic used by our global go-to-market teams.

Key Responsibilities
  • Oversee the maintenance of critical data sources, pipelines, mappings, and logic used by global go-to-market teams for sales, customer success, and marketing operations.
  • Create and update complex data queries, views, and reports to ensure data accuracy and integrity.
  • Establish processes to govern and improve data quality, accuracy, and integrity, and proactively identify and resolve issues.
  • Manage stakeholder relationships and understand complex policies to work effectively with global teams.
  • Manage a team of analysts handling a high volume of projects and ticket-based requests.
What You'll Achieve
  • Build a team from the ground up, including hiring and developing analysts, creating new processes and standards, and establishing relationships with other leaders across the globe.
  • Deepen your expertise in data management, architecture, and operations, and learn how global sales, customer success, and marketing teams operate.
  • Improve the data operations, analyst teams can reliably surface valuable insights, and global leaders trust you enough to come to you with their business pain points and ask for help.
Requirements
  • Strong technical and data engineering skills, with 4+ years of demonstrated experience with databases, SQL, data integration/ETL tools, and/or languages like Python.
  • 2+ years of experience leading and developing teams of analysts.
  • Knowledge of data management and quality practices.
  • Demonstrated project management, process management, and stakeholder management skills.
  • Degree from a top-tier university with an analytical focus (e.g. computer science, information systems, business analytics, STEM).
About Our Team

GTM Planning & Insights plays a critical role in managing the operating rhythm of our global go-to-market field teams, including territory planning, quota setting, pipeline and capacity health, customer health, performance management, and customer journey analytics.

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