Front Desk Host

hace 7 días


Ixtapan de la Sal, México Marriott International, Inc A tiempo completo

Job Overview: We are seeking a highly skilled Front Desk Host to join our team at the Ixtapan de la Sal Marriott Hotel & Spa in Mexico. This role will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes.

Estimated Salary: $40,000 - $60,000 per year, depending on experience and qualifications.

Key Responsibilities:

  1. Process all guest arrivals by confirming reservations, assigning rooms, and issuing room keys.
  2. Manage various payment types, including cash, credit cards, and checks.
  3. Handle check-outs efficiently, resolving any disputes or late charges.
  4. Provide top-notch service to guests, addressing their inquiries, requests, and concerns via phone, email, or in-person.
  5. Maintain open communication with Housekeeping to ensure timely readiness of rooms.
  6. Inform guests about parking procedures and dispatch bell staff or valet staff as needed.
  7. Foster a welcoming atmosphere by providing directions, local information, and recommendations to enhance guests' stays.
  8. Run daily reports on arrivals, departures, and special requests.
  9. Verify accuracy of reports and complete designated cashier and closing tasks.
  10. Cash personal checks and traveler's checks, while maintaining accurate records.
  11. Count bank funds at the start and end of shifts.
  12. Balances receipts according to Accounting specifications.
  13. Maintain confidentiality and adhere to company policies, ensuring uniform and personal appearance are professional.
  14. Welcome guests warmly, anticipating and addressing their needs, and thanking them genuinely.
  15. Communicate effectively with colleagues using clear language and proper etiquette.
  16. Nurture positive working relationships within the team.
  17. Meet quality assurance standards and expectations.

About Us: Marriott International is an equal opportunity employer committed to diversity and inclusion. We strive to create a work environment where everyone feels valued, respected, and empowered to grow.

About Our Brand: Marriott Hotels offers premium choices, sophisticated style, and well-crafted details, making every stay unforgettable. As a host with Marriott Hotels, you will be part of a community that innovates and reinvents the future of travel.



  • Ixtapan de la Sal, México Marriott International, Inc A tiempo completo

    Job OverviewMaintain the highest standards of hospitality and customer satisfaction as a Front Desk Operations Specialist at Marriott International, Inc. This role is an excellent opportunity to work in a dynamic environment where you can utilize your exceptional communication skills and provide unforgettable experiences for our guests.


  • Ixtapan de la Sal, México Marriott International, Inc A tiempo completo

    Descripción del Empleo:Se busca un Administrador de Front Desk para trabajar en un hotel de lujo. El candidato ideal debe tener experiencia en la atención al cliente y ser capaz de trabajar en un entorno de alta presión.Responsabilidades:Atender a los huéspedes con profesionalismo y amabilidad.Manejar las reservas y las cancelaciones de manera...

  • Hospitality Host

    hace 2 días


    Ixtapan de la Sal, México Marriott International, Inc A tiempo completo

    Company OverviewMarriott International, Inc is a leading hospitality company that prides itself on delivering exceptional guest experiences. With a portfolio of over 500 hotels across the globe, Marriott continues to innovate and reinvent the future of travel.Job DescriptionThe role of a Hospitality Host at Marriott Hotels is multifaceted. As a member of our...

  • Gerente de Front Desk

    hace 7 meses


    Ciudad de México CLUB 51 A tiempo completo

    CLUB 51 es un espacio de formación y pensamiento empresarial y foros de discusión para temas de transformación, cambio y disrupción, con una amplia agenda de eventos y actividades. Forma parte del equipo de Front Desk como**:Gerente de Front Desk** **Requisitos**: - Bachillerato o licenciatura en: Turismo, administración, hotelería o similares. -...

  • Front Desk Agent

    hace 7 meses


    Ciudad de México Umbral, Curio Collection by Hilton A tiempo completo

    **Front Desk Agent (Hotel)** *Proceso de Check In / Check out. *Resolucion de Problemas. *Manejo de Terminales bancarias. *Atencion a los detalles. *Inglés avanzado indispensable. Pay: $8,000.00 - $10,000.00 per month COVID-19 considerations: Acordadas por GOB CDMX Work Location: In person

  • Clerk-front Desk

    hace 3 semanas


    Ixtapan de la Sal, México Marriott International, Inc A tiempo completo

    **Job Number** 22163496 **Job Category** Rooms & Guest Services Operations **Location** Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, Mexico, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning...

  • Clerk-front Desk

    hace 4 días


    Ixtapan de la Sal, México Marriott International, Inc A tiempo completo

    **Job Number** 22152136 **Job Category** Rooms & Guest Services Operations **Location** Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, M - xico, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning...


  • Ciudad de México, Ciudad de México Auberge Resorts A tiempo completo

    We are seeking a highly skilled and experienced Front Desk Operations Manager to join our team at Auberge Resorts, a luxury resort in Riviera Maya.About UsAuberge Resorts is committed to delivering exceptional experiences for our guests. As a key member of our front desk team, you will be responsible for ensuring smooth check-ins, personalized service, and...

  • Mgr-front Desk

    hace 3 meses


    06030, Ciudad de México, CDMX Marriott International, Inc A tiempo completo

    **Job Number** 24174825 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Mexico City Reforma, Av. Paseo de la Reforma No. 69, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...

  • Front Desk Ambassador

    hace 1 semana


    Ciudad de México, Ciudad de México Tui A tiempo completo

    We are seeking a highly skilled Front Desk Ambassador to join our Local Operations Support team at TUI. As a key member of the team, you will be responsible for providing exceptional customer service and administrative support across the organization.As a Front Desk Ambassador, your primary role will be to manage the flow of people through the business,...

  • Clerk-front Desk

    hace 7 meses


    Ixtapan de la Sal, México Marriott International, Inc A tiempo completo

    **Job Number** 24054685 **Job Category** Rooms & Guest Services Operations **Location** Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, Mexico, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...

  • Clerk-front Desk

    hace 7 meses


    Ixtapan de la Sal, México Marriott International, Inc A tiempo completo

    **Job Number** 23144087 **Job Category** Rooms & Guest Services Operations **Location** Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, Mexico, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning...

  • Clerk-front Desk

    hace 8 meses


    Ixtapan de la Sal, México Marriott International, Inc A tiempo completo

    **Job Number** 24024157 **Job Category** Rooms & Guest Services Operations **Location** Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, Mexico, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...

  • Front Desk Agent

    hace 2 semanas


    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Solaz, a Luxury Collection Resort in Los Cabos. As a key member of our Rooms & Guest Services Operations department, you will be responsible for delivering exceptional guest experiences from check-in to check-out.

  • Front Desk Ambassador

    hace 1 semana


    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and friendly Front Desk Ambassador to join our team at JW Marriott Cancun Resort & Spa. As a Front Desk Ambassador, you will be the first point of contact for our guests and will be responsible for ensuring their stay with us is nothing short of exceptional.The ideal candidate will possess excellent communication...


  • Ciudad de México Sofitel Mexico City Reforma A tiempo completo

    Company Description Subdirector de Recepción Sofitel Mexico Reforma es una marca de hotel global que ofrece servicio cálido y experiências auténticamente regionales en lugares de presencia incomparable. Sea un embajador de la marca y su hotel como Subdirector de Recepción. - Sofitel Mexico Reforma el lugar donde la elegancia francesa se mezcla...


  • Ciudad de México, Ciudad de México 365 Parking A tiempo completo

    Job OverviewAs a Front Desk Operations Manager at 365 Parking, you will play a vital role in ensuring the smooth operation of our front office functions. This includes supervising staff, managing daily operations, and maintaining high standards of customer satisfaction.Key ResponsibilitiesServicing Guests: Provide exceptional customer service to ensure guest...

  • Host/hostess

    hace 2 semanas


    Ixtapan de la Sal, México Marriott International, Inc A tiempo completo

    **Job Number** 22126240 **Job Category** Food and Beverage & Culinary **Location** Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, Mexico, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat guests by...

  • Front Desk Ambassador

    hace 2 meses


    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    We are seeking a highly skilled and experienced Front Desk Ambassador to join our team at AC Hotel Queretaro Antea. This is a full-time opportunity that requires excellent communication skills, attention to detail, and the ability to provide exceptional guest service.Job SummaryThe Front Desk Ambassador will be responsible for ensuring a smooth check-in and...

  • Front Desk Agent

    hace 2 meses


    Ciudad de México, CDMX TASMAN A tiempo completo

    Estamos en busca de Front desk nocturno Idioma Ingles-Español. Facilidad de palabra Excelente atencion a clientes Intuitivo Solucionador de conflictos Tipo de puesto: Tiempo completo Sueldo: $12,000.00 - $14,000.00 al mes Beneficios: - Aumentos salariales - Bebidas gratis - Caja de ahorro - Descuentos y precios preferenciales - Días de paternidad...