Front Desk Operations Manager
hace 14 horas
We are seeking a highly skilled and experienced Front Desk Operations Manager to join our team at Auberge Resorts, a luxury resort in Riviera Maya.
About Us
Auberge Resorts is committed to delivering exceptional experiences for our guests. As a key member of our front desk team, you will be responsible for ensuring smooth check-ins, personalized service, and efficient problem resolution.
Key Responsibilities:
- Oversight of check-in and check-out processes to ensure efficiency, accuracy, and a welcoming experience for guests.
- Supervision of front desk staff, providing guidance, training, and support to ensure exceptional customer service and adherence to policies and procedures.
- Monitoring and management of room reservations to ensure accuracy and availability.
- Resolution of guest inquiries, concerns, and issues promptly and professionally.
- Coordination of front desk operations during scheduled shifts, ensuring appropriate staffing levels and smooth shift transitions.
- Maintenance of accurate records of guest interactions, transactions, and room availability.
Requirements:
- 2+ years of hotel reception experience, preferably in a 5-star hotel.
- Extensive knowledge of Google Applications, including Gmail, Calendar, and Tasks.
What We Offer:
A competitive salary of $45,000 - $60,000 per year, depending on experience. Our dynamic and inclusive work environment offers the perfect blend of challenge and opportunity.
-
Front Desk Manager
hace 4 semanas
Ciudad de México, Ciudad de México Marriott International A tiempo completoOverviewThe Front Desk Manager is a vital role in delivering exceptional guest experiences at Marriott International. As a key member of the front office team, you will be responsible for overseeing the daily operations of the front desk, ensuring seamless check-ins and check-outs, and providing unparalleled customer service.
-
Operations Team Lead
hace 4 semanas
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoWe are seeking an experienced Front Desk Clerk to join our team at Courtyard Mazatlan Beach Resort. As a member of our operations team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in process.About the RoleThe successful candidate will be responsible for:Managing Front Desk Operations: You will...
-
Front Desk Agent
hace 1 mes
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoFront Desk Agent - JW Marriott Cancun Resort & SpaAbout the Job:We are seeking a Front Desk Agent to join our team at the JW Marriott Cancun Resort & Spa. As a Front Desk Agent, you will be responsible for providing exceptional guest service, processing reservations, and handling inquiries.Key Responsibilities:Process all reservation requests, changes, and...
-
Front Office Manager Assistant
hace 6 días
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly skilled Front Office Manager Assistant to join our team at Marriott International, Inc. This is an exciting opportunity for a motivated and experienced professional to work in a fast-paced environment and contribute to the success of our hotel.About UsMarriott International, Inc. is a leading hospitality company with over...
-
Front Desk Manager Assistant
hace 4 días
Santiago de Querétaro, Querétaro de Arteaga, México Marriott International, Inc A tiempo completoAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Manager Assistant at Marriott International, Inc. This is an excellent opportunity for someone looking to start their career in hospitality management.Key Responsibilities:Manage front desk operations, including guest check-ins, room assignments,...
-
Front Desk Supervisor
hace 1 semana
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a Front Desk Supervisor to join our team at Four Points by Sheraton Cancun Centro. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and providing outstanding service.Key ResponsibilitiesProcess all guest check-ins, verifying reservations and requesting payment...
-
Front Desk Ambassador
hace 3 semanas
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoWe are seeking a highly skilled and experienced Front Desk Ambassador to join our team at AC Hotel Queretaro Antea. This is a full-time opportunity that requires excellent communication skills, attention to detail, and the ability to provide exceptional guest service.Job SummaryThe Front Desk Ambassador will be responsible for ensuring a smooth check-in and...
-
Front Desk Associate
hace 4 semanas
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoEstimated Salary: $45,000 - $60,000 per yearAbout UsMarriott International, Inc. is a global hospitality company with over 120 luxury properties in more than 35 countries.Job OverviewWe are seeking a skilled Front Desk Associate to join our team at the Solaz a Luxury Collection Resort Los Cabos. As a key member of our front office staff, you will be...
-
Front Desk Supervisor
hace 3 semanas
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoAbout This RoleWe are seeking a Front Desk Supervisor to join our team at Courtyard Queretaro. As a key member of our operations team, you will be responsible for ensuring seamless guest experiences from check-in to departure.Key ResponsibilitiesComplete designated cashier and closing reports in the computer system.Review shift logs/daily memo books and...
-
Front Desk Team Lead
hace 4 semanas
Ciudad de México, Ciudad de México Auberge Resorts A tiempo completoA Career Opportunity at Auberge ResortsWe are seeking a dedicated and experienced professional to join our team as a Front Desk Supervisor at Etéreo, a new destination from Auberge Resorts Collection. As the linchpin of our guest experience, you will ensure smooth check-ins, personalized service, and efficient problem resolution.About the Role:The...
-
Food and Beverage Operations Manager
hace 1 mes
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoAbout Marriott InternationalAt Marriott International, Inc., we're committed to delivering exceptional experiences for our guests. We believe in fostering a culture of inclusivity, respect, and empowerment among our team members.About the RoleWe are seeking a highly motivated and experienced Fundamental Duty: Lead F&B Department Staff - 1 Non-Exempt...
-
Operations Team Lead
hace 1 mes
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly motivated Operations Team Lead to join our team at Courtyard Mazatlan Beach Resort in Mazatlan, Mexico. As an Operations Team Lead, you will be responsible for overseeing the daily operations of our hotel's rooms and guest services department.About the JobLead and motivate a team of front desk staff to deliver exceptional...
-
Front Desk Ambassador
hace 1 mes
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoAbout the Job:We are seeking a skilled and courteous Front Desk Ambassador to join our team at the JW Marriott Cancun Resort & Spa. In this role, you will be responsible for delivering exceptional guest service and ensuring a memorable experience for all visitors.Job Summary:The Front Desk Ambassador will serve as the primary point of contact for guests,...
-
Hotel Supervisor
hace 3 semanas
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoJob OverviewWe are seeking a skilled Hotel Supervisor to join our team at JW Marriott Cancun Resort & Spa. As a key member of our operations team, you will be responsible for ensuring the highest standards of service and quality in our guest rooms and public areas.Job ResponsibilitiesInspect and maintain the cleanliness and organization of guest rooms,...
-
Front Desk Supervisor
hace 1 semana
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoJob SummaryThe Front Desk Supervisor at Marriott International, Inc will be responsible for providing exceptional guest service and ensuring a seamless check-in experience. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.About the RoleThis is a full-time position that involves...
-
Administrador de Front Desk
hace 3 semanas
Ciudad de México, Ciudad de México Marriott A tiempo completoDescripción del PuestoEstamos buscando un profesional experimentado y carismático para ocupar el cargo de Administrador de Front Desk en nuestro hotel Sheraton. Como líder de la recepción, serás responsable de brindar una experiencia excepcional a nuestros huéspedes y garantizar que nuestra propiedad sea un refugio acogedor y eficiente.Especificaciones...
-
Front Desk Supervisor
hace 1 mes
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoAt Marriott International, Inc., we are seeking a highly skilled Front Desk Supervisor to join our Rooms and Guest Services Operations team at JW Marriott Cancun Resort & Spa. This role is responsible for ensuring seamless guest experiences through efficient check-in and check-out processes, maintaining accurate records, and addressing guest concerns and...
-
IT Operations Manager
hace 1 mes
Ciudad de México, Ciudad de México Teva Pharmaceuticals A tiempo completoJob Title: First Line Manager - IT Support About the Role:The IT Services and Support team at Teva Pharmaceuticals is seeking an experienced First Line Manager to lead the Customer Experience team. This team provides L1 support consistently across the organization. The ideal candidate will bring a combination of hands-on technical and proficient team...
-
Front Desk Representative
hace 1 mes
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoJob OverviewWe are seeking a Front Desk Representative to join our team at Zadun, a Ritz-Carlton Reserve in San Jose del Cabo, Mexico. As a key member of our Rooms and Guest Services Operations department, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable.Key ResponsibilitiesProcess all guest...
-
Front Desk Ambassador
hace 1 mes
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoJob Summary:We are seeking a Front Desk Ambassador to join our team at The Ritz-Carlton, Zadun a Ritz-Carlton Reserve. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Responsibilities:Process all guest check-ins by confirming reservations,...