Technical Consulting Engineer

hace 1 día


Ciudad de México, Ciudad de México Cisco A tiempo completo

About the Role

We're seeking a skilled Technical Consulting Engineer to join our Global Technical Center in the Customer Experience - Support Services organization. As a key member of our team, you'll play a critical role in helping customers deploy and operate their networks while applying advanced troubleshooting techniques to resolve complex issues.

Key Responsibilities

As a Technical Consulting Engineer, you'll be responsible for:

  1. Providing expert-level technical support to our customers, including remote interactions and on-site visits.
  2. Applying advanced troubleshooting techniques to identify and resolve complex network issues.
  3. Collaborating with engineering and development teams to resolve customer problems and improve our technical capabilities.
  4. Developing and delivering training programs to help new hires get up to speed on our technical solutions.
  5. Creating technical content, such as tutorials and how-to videos, to support our developer community.

Requirements

To be successful in this role, you'll need:

  1. A Bachelor's degree in a related field, such as Information Science, Computer Science, or Engineering.
  2. Professional experience in a related field, with a strong focus on network engineering and troubleshooting.
  3. Excellent written and verbal communication skills, with the ability to present complex technical information to both technical and non-technical audiences.
  4. Strong analysis and problem-solving skills, with the ability to identify and resolve complex network issues.
  5. Hands-on experience with Cisco and other vendors' products and solutions, including network management protocols and server virtualization.

Desired Skills and Certifications

We're looking for candidates with a strong background in network engineering and troubleshooting, including:

  1. Experience with API-based technologies and programming skills in Python and scripting.
  2. Hold a CCNA, Cisco Devnet Associate, or CCNP Enterprise certification.
  3. Knowledge of Nexus platforms, STP, VPC, FabricPath, and network management protocols.

What We Offer

As a Technical Consulting Engineer at Cisco, you'll have the opportunity to work on complex technical challenges, collaborate with a talented team of engineers and developers, and develop your skills and expertise in a fast-paced and dynamic environment.



  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    About CiscoCisco is a leading technology company that is passionate about making a positive impact on the world. We are a team of innovators who are dedicated to creating groundbreaking solutions that connect people and things like never before.Job SummaryWe are seeking a highly skilled Technical Consulting Engineer to join our team. As a Technical...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    About the RoleCisco is seeking a highly skilled Technical Consulting Engineer to join our team. As a Technical Consulting Engineer, you will be the face of support for our customers, working closely with various teams to build long-lasting relationships and deliver exceptional customer experiences.Key ResponsibilitiesProvide technical support to customers...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    Job DescriptionWebex Calling Technical Consulting EngineerAbout the RoleCisco is seeking a highly skilled Technical Consulting Engineer to join our Webex Calling team. As a Technical Consulting Engineer, you will be responsible for providing technical support and guidance to our customers and partners.Key Responsibilities:Technical SupportProvide technical...


  • Ciudad de México, Ciudad de México Cisco Systems, Inc. A tiempo completo

    About the RoleCisco Systems, Inc. is seeking a highly skilled Technical Consulting Engineer to join our team. As a Technical Consulting Engineer, you will be the primary point of contact for customers, providing technical support and guidance to ensure their success with our products and services.Key ResponsibilitiesCustomer Support: Provide timely and...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    About CiscoWe're a global leader in networking and cybersecurity, passionate about making a difference in the world. Our team is dedicated to delivering innovative solutions that drive business outcomes and improve lives.Job SummaryWe're seeking a highly skilled Technical Consulting Engineer to join our Firepower Security team. As a key member of our team,...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    About CiscoCisco is a global technology leader that has been changing the way people connect, communicate, and collaborate for over 30 years. Our employees are passionate about our employer and the brand we represent, and we are committed to making a positive impact on the world.Job SummaryWe are seeking a highly skilled Technical Consulting Engineer to join...


  • Ciudad de México, Ciudad de México Cisco A tiempo completo

    About This RoleCisco is seeking a highly skilled and dedicated individual to join our team as a Technical Consulting Engineer. As a key member of our Collaboration Technology Group, you will play a critical role in the upkeep and lifecycle management of our Webex suite of products.Key ResponsibilitiesEnsure 24/7 availability of our production environment and...


  • Ciudad de México, Ciudad de México Cisco Systems A tiempo completo

    About the RoleCisco Systems is seeking a highly skilled Technical Consulting Engineer to join our team. As a key member of our Catalyst Center technology support team, you will be responsible for providing technical support for Software-Defined Access (SDA) environments to Cisco customers, partners, and internal technical support teams.Key...


  • Ciudad de México, Ciudad de México Cisco Systems A tiempo completo

    About the RoleCisco Systems is seeking a highly skilled Technical Consulting Engineer to join our Catalyst Center support team. As a Technical Consulting Engineer, you will be responsible for providing technical support for Software-Defined Access (SDA) environments to Cisco customers, partners, and internal technical support teams.Key...


  • Ciudad de México, Ciudad de México Cisco Systems, Inc. A tiempo completo

    Job SummaryCisco Systems, Inc. is seeking a highly skilled Technical Consulting Engineer to join our team of technical authorities. As a key member of our Technical Services team, you will be responsible for providing 2nd/3rd level technical support for Firepower Security technologies to Cisco customers, partners, and internal teams.Key...


  • Ciudad de México, Ciudad de México Cisco Systems A tiempo completo

    About the RoleCisco Systems is seeking a highly skilled Technical Consulting Engineer to join our Webex Calling team. As a Technical Consulting Engineer, you will play a critical role in providing industry-leading technical support for our Cloud Suite of Products.Key ResponsibilitiesFront-line Resolution of Technical Issues: Work with our global support team...


  • Ciudad de México, Ciudad de México Cisco Systems A tiempo completo

    About the RoleCisco Systems is seeking a highly skilled Technical Consulting Engineer to join our Catalyst Center support team. As a key member of our team, you will be responsible for providing technical support for Software-Defined Access (SDA) environments to Cisco customers, partners, and internal teams.Key ResponsibilitiesProvide expert-level technical...


  • Ciudad de México, Ciudad de México Salesforce A tiempo completo

    About the RoleSalesforce is seeking a seasoned professional to join our Global Delivery Centre (GDC) team as a Manager, Technical Consulting. This key role plays a vital part in managing, training, and building the careers of our technical consulting team.Key ResponsibilitiesLead and mentor a team of technical consultants to deliver high-quality solutions to...

  • Data Engineer

    hace 1 día


    Ciudad de México, Ciudad de México Azka IT Consulting A tiempo completo

    {"h1": "Data Engineer - ETL Developer at Azka IT Consulting", "p": "We are seeking a skilled Data Engineer to join our team at Azka IT Consulting. As a Data Engineer, you will be responsible for designing and implementing processes to extract data from various sources, developing data transformation logic, and creating workflows to load transformed data into...


  • Ciudad de México, Ciudad de México Cisco Systems A tiempo completo

    About This RoleCisco Systems is seeking a highly skilled and dedicated Technical Consulting Engineer - Infrastructure Support Specialist to join our team. As a key member of our Collaboration Technology Group, you will play a critical role in the upkeep and lifecycle management of the underlying Network, Compute, and Storage infrastructure that supports our...


  • Ciudad de México, Ciudad de México Cisco Systems A tiempo completo

    About the RoleCisco Systems is seeking a highly skilled and experienced Network Security Specialist to join our team. As a key member of our Technical Services team, you will be responsible for providing technical support and expertise to our customers and partners.Key ResponsibilitiesProvide 2nd/3rd level technical support for Firepower Security...

  • Process Engineer I

    hace 2 semanas


    Ciudad de México, Ciudad de México The Chemical Engineer A tiempo completo

    About The Chemical EngineerWe are a leading company in the field of chemical engineering, dedicated to delivering innovative solutions to complex problems. Our team of experts is passionate about creating a world where complex diseases are prevented, treated, and cured.Job SummaryWe are seeking a highly skilled Process Engineer I to join our team. As a...


  • Ciudad de México, Ciudad de México Cisco Systems A tiempo completo

    About This RoleCisco Systems is seeking a highly skilled Technical Consulting Engineer - Infrastructure Support Specialist to join our team. As a key member of our Collaboration Technology Group, you will play a critical role in the upkeep and lifecycle management of the underlying Network, Compute, and Storage infrastructure that supports our Webex suite of...


  • Ciudad de México, Ciudad de México timesjobs A tiempo completo

    Technical Account Manager, Google Cloud ConsultingLocation: Mexico City, CDMX, MexicMinimum qualifications:Bachelors degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation...

  • Retail Software Engineer

    hace 2 semanas


    Ciudad de México, Ciudad de México Azka IT Consulting A tiempo completo

    Azka IT Consulting is a leading IT consulting firm that connects top IT talent with innovative companies in Latin America and the United States.We are seeking a highly skilled Retail Software Engineer to join our team.Key Responsibilities:Technical Support: Handle tickets in the ServiceNow tool while adhering to Service Level Agreements (SLAs).Process...