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Manager, Technical Consulting Expert
hace 2 meses
About the Role
Salesforce is seeking a seasoned professional to join our Global Delivery Centre (GDC) team as a Manager, Technical Consulting. This key role plays a vital part in managing, training, and building the careers of our technical consulting team.
Key Responsibilities
- Lead and mentor a team of technical consultants to deliver high-quality solutions to our customers.
- Collaborate with delivery managers, technical consultants, and Salesforce University teams to ensure efficient onboarding and training for our technical consultants.
- Develop and implement strategies to improve the delivery capabilities of our Technical Consulting team.
- Work closely with Agile scrum teams to build complex business processes using Industry Cloud technology and the Salesforce platform.
- Report directly to the Director/RVP and have up to 10 direct reports under your scope of responsibility.
Requirements
- 10+ years of experience leading professional consulting teams delivering large enterprise-scale Salesforce implementations.
- Experience in agile and hybrid SDLC models, including full lifecycle deployments.
- Proven track record of training and coaching junior consultants to thrive in a professional consulting environment.
- Strong understanding of user interface design principles and experience with creative Salesforce development.
- Ability to multi-task between different projects and workflow stages.
- Experience working on deployment teams, ideally using Agile development techniques.
- Passionate about developing apps that are both eye-catching and intuitive.
- Self-starter with the ability to pick up new skills and technologies.
- Good communication skills, with the ability to craft compelling emails and deliver technical presentations or demos.
- Technical guide with Full-Stack Engineering and Salesforce Development skills, including HTML, CSS, JavaScript, Apex, LWC, etc.
Preferred Qualifications
- Salesforce certifications, such as Platform Developer I or more.
- Agile SCRUM Master Certification.
- Experience with the Vlocity suite of products.
- Industry domain experience in Insurance, Health Insurance, Telecommunication, Energy, and/or the Government sector.
About Salesforce
Salesforce is the Customer Company, inspiring the future of business with AI + Data + CRM. We empower companies across every industry to blaze new trails and connect with customers in a whole new way. Our core values drive our mission to help businesses do well and do good.
Benefits and Perks
- Comprehensive benefits package, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
- World-class enablement and on-demand training.
- Exposure to executive thought leaders and regular 1:1 coaching with leadership.
- Volunteer opportunities and participation in our 1:1:1 model for giving back to the community.
